Rick,
    I'm sure you know, but there are different levels of service level
agreements.  The ILEC (bell guys) have one and the DSL providers (clec) have
another.  In our situation, our clec (our DSL provider) has a 4 hour mean
time to repair (MTR). (they are currently running at 6 hours for repairs)
This is great if it the problem is within their control.  If the problem
escalates to the ILEC (bell guys) then the  MTR is 48 hours. (bell guys are
running at 72 hours).  There are other issues with dropped packets and
circuit management.  Most DSL providers do not provide managed DSL circuits.
So you will know when the circuit is down before the provider.  The provider
finds out when you call.  If you want to know how much packet loss you are
experiencing, better do it yourself if you are using DSL.

I could go on and on, but the price and speed are great if you can live with
the risks.

Hope this helps.

Mark

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of
Steve Smith
Sent: Friday, December 15, 2000 11:00 AM
To: Rick Stanger; [EMAIL PROTECTED]
Subject: RE: Off Topic: Frame Relay vs. ADSL


We do both. The only problem with ADSL is the distance limit. It is
still a little flakey and even carriers will tell you not to bank your
business on it. Its dependability has improved greatly in a year but
still lacks a little. All in all it seems to work fairly well  for our
remote clients and myself at home.

regards,
Steve

-----Original Message-----
From: Rick Stanger [mailto:[EMAIL PROTECTED]]
Sent: Friday, December 15, 2000 7:06 AM
To: [EMAIL PROTECTED]
Subject: Off Topic: Frame Relay vs. ADSL


Has anyone else evaluated the possibility of switching from Frame Relay
=
to a ADSL line?  I have a remote site with approx. 50 users (only 25 max
=
at one time using the Internet) and I am considering switching from a =
56k Frame-Relay circuit to a Tier II 768k download speed ADSL line.  =
Users with the 56k Frame have been complaining about poor download =
speeds and was wondering what the thoughts are on moving to ADSL?  I =
would be increasing the speed and saving money as well.  The only =
negative I have heard is time waiting to get ADSL repaired should it =
fail.  I need to decide quickly so any input is appreciated.

Rick Stanger MCSE, CCNA

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