I'd suggest taking a look at the compression used on the Nortel boxes and
check the stats to see if it is detecting packets being dropped. If the
calls just sound like poor quality but not loss of signal, then I'd say the
compression is the problem.
--
Jason Roysdon, CCNP+Security/CCDP, MCSE, CNA, Network+, A+
List email: [EMAIL PROTECTED]
Homepage: http://jason.artoo.net/
Cisco resources: http://r2cisco.artoo.net/
"John Neiberger" <[EMAIL PROTECTED]> wrote in message
29183565.980270695088.JavaMail.imail@slippery">news:29183565.980270695088.JavaMail.imail@slippery...
> We have implemented VoIP at two of our branches as a test. We are using
> Nortel ITG cards in the branch PBX to convert the calls to IP and then we
> connect the card to a Cisco 2924XL switch with all voice traffic in its
own
> VLAN. Then the traffic hits a 2620 router with LLQ configured. The voice
> calls then go through another branch with custom queueing configured, then
> to the destination branch with the same setup as the first branch.
>
> This is now up and running without any serious glitches, but the users at
> the branches complain that all incoming calls sound like cell phone calls.
> Is this the type of quality we can expect from this technology? Is it a
> natural result of packetizing real-time voice traffic? Or, can we expect
> better?
>
> Any thoughts or tips would be appreciated.
>
> Thanks,
> John
>
>
>
>
>
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