LOL.... okay Paul... maybe you saw my earlier successful post, but if
not...see below, and thanks for your detailed reponse!!!

-e-

----- Original Message -----
From: Paul Werner 
To: 
Sent: Sunday, June 24, 2001 12:00 AM
Subject: Re: Subject: Re: Dead console port [7:9621]


> Comments within and below.
>
> > Subject: Dead console port [7:9621]
> >
> >
> > > Okay gang, here's a challenge that I'm trying to overcome
> (warning:
> > it
> > may
> > > not be solvable)
> > >
> > > I just got a 2514 where I couldn't get any response from
> the console
> > port.
>
> Can you be very specific here?  Does this mean that you saw
> absolutely *zero* characters go by on the screen, or that any
> amount of input on your part did not cause any reaction on the
> part of the router?

When I say "nothing", I mean nothing.  The other 2514 that I received did
have it's baud rate set at 2400 and I was able to figure that out.  BTW, I
thought of that as a pretty clever security ploy for denying access to the
console port - you could set the baud rate and the number of
data/parity/stop bits that only you and your staff knew...

>
> > > Of course, I tried changing baud rates, etc,
>
> When you say you tried changing "baud rates, etc" How exactly
> did you do this?  I have found that a lot of folks never
> complete *all* the necessary steps to fully change over to a
> different speed setting in hyperterm.  To be precise, did you
> do the following for each console speed (1200bps, 2400bps,
> 4800bps) change listed in the paragraphs below?
>

Yes.  Methodically.  From 300 to 115200.  step by step.

> I'll assume you are using hyperterm.  If you are, you will need
> to disconnect the connection(phone off hook button).  Once
> disconnected, go into the properties button (hand with a piece
> of paper?) and select the configure button. Change the console
> speed to 1200bps. Press okay twice.  **Close hyperterm** and
> reopen it.  Hyperterm is now set to read/operate at 1200bps.
>

Assumption is wrong.  I was using Reflections.  Reflections changes baud
rate instantly - I saw that with my other router.

> At this point, you would want to reload the router.  Hopefully,
> within the first 15-20 seconds you should see something you
> recognize. If not, redo the procedures in the paragraph above
> for both 2400bps and 4800bps respectively. Once you do get
> recognizable text, send a regular break to the router.  Use the
> rommon procedures to reset the config register to 0x2142:
>
> >o/r 0x2142
>

Oh trust me, I was banging on the F5 (Break key for reflections) every time
I restarted the router  :-)

>
> but when I finally
> > connected
> > to
> > > the AUX port, I was able to get in.
>
> I assume this was the first time you tried the AUX port?  also,
> what speed was Hyperterm's console set to when you accessed the
> AUX port?  Remember, the AUX port speed is set with the values
> specified in the startup config.  Since there is nothing set to
> interrupt that startup config, it can be any of the following
> possible values: 1200bps, 2400bps, 4800bps, or 9600bps.  Also
> don't forget that somebody who was messing with the config
> could have set other parameters, such as stopbits, etc.
>

9600.  The console port had nothing in its configuration except line con 0

> The enable password was cisco, so
> > I
> > > gleefully got into the config and changed the config
> register, hoping
> > that
> > > would solve the problem.
>
> You have not mentioned what value you had and what value you
> changed it to.  Can I presume that the config register was set
> to something other than 0x2102?  If so, what value did it
> have?  When you changed it back presumably to 0x2102, did you
> remember to reset hyperterm's console speed to use 9600bps
> using the procedure above?
>

I don't remember the exact config reg settings from before I changed it -
shame on me!  :-)  And I always went back to 9600 in Reflections after I
made changes.

>  It didn't, so I did the next (very stupid)
> > thing -
> > > I erased the config (I'm beating my head against the desk
> as I type).
>
> Well, if you mean to say you erased the config, I assume you
> meant "erase startup"?  if so, the default settings should have
> allowed access to the AUX port once the router was fully
> booted.  The big assumption here is that your hyperterm
> settings were set to 9600, 8, N, 1 and no flow control.  If
> not, the AUX port may not work.
>

No... I mean "write erase".  If one does that, the router goes into "setup"
mode on the next reboot, and does not respond to the AUX port until the
router leaves setup mode.

> > Now,
> > > of course, the problem is when I go to the AUX port and try
> to get
> > into
> > > enable mode, I can't ("no password set").
>
> So you are able to access the AUX port, but it will not permit
> you to set a privileged level password via the AUX port. That
> is not good.  The AUX port cannot be used for password
> recovery, but I am sure you have already figured that out.
> Even if you could send a break to the router somehow without
> using the keyboard (electrically), you would still not be able
> to access the AUX port to change the config register.
>
> > > Is there any way for me to "bypass" the console port by
> using the AUX
> > port,
>
> Not for password recovery purposes.
>
> > > or have I just rendered this device useless until I find a
> way to fix
> > the
> > > console port?
>
> To my knowledge, it is not repairable.  The best you can do is
> get a Smartnet Contract for it and send it to the great router
> heaven in the sky (a.k.a Cisco's dumpsters :-)
>

Actually, my next step will be to replace the IC that controls the CON
port - I'll get a junked router and use it as replacement parts.  What
probably happened is someone plugged in an ISDN circuit into the console
port by accident, and blew the IC that controls it.  A little bit of DMM
work will probably help me find the suspect part.


>  I don't think I can get into ROMMON mode from the AUX
> > port,
>
> Correct.
>
> > > and I can't get into priveleged EXEC mode, either.
>
> Make 100% sure you cannot access the router from each of the
> console speeds mentioned.  A router without a fully functioning
> console port is a disaster waiting to happen. If the console
> port really and truly is dead, you need to get rid of the router
> (hopefully viia replacement from Smartnet).
>

It's a lab router, and thus not mission critical  :-)  Anyway, AutoInstall
solved my problem!  I'm happy again.

> HTH,
>
> Paul Werner
>
> ________________________________________________
> Get your own "800" number
> Voicemail, fax, email, and a lot more
> http://www.ureach.com/reg/tag




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