The Cisco TAC 800-553-2447 is the place to go. Tell them the serial number
and they can determine if it is covered by a service contract. In any case
they can get it fixed.
> -----Original Message-----
> From: Schnarrs, Craig A. (AAS) [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, July 25, 2001 1:56 PM
> To: [EMAIL PROTECTED]
> Subject: help problem with cisco 2620. [7:13798]
>
>
> I dont know if this is the right list or not if not please
> direct me to the
> right list,
>
>
> I have a cisco 2620 router that a coworker of mine has
> botched up, and i was
> wondering if i could get some help here.
>
> here is the story, the guy was supposed to update the boot
> roms, simple
> enough right? anyways here is what happened
>
>
> the 1/4 inch square chip, in socket U9 which is located in
> the lower right
> hand corner of the 2620 just two the right of the two dimm
> slots was removed
> and somehow the pins got broken off.
>
> my question is where can i get a new chip for socket U9 on a
> 2620, the chip
> had the following info on it
>
> w2
> 17-4163-03
> 05/99
>
> I dont know what this chip does or where to get a new one,
> please help as
> now the router doesnt boot at all
>
> please reply to
>
> [EMAIL PROTECTED]
>
> thanks in advance!!
> I appreciate your help
> Report misconduct
> and Nondisclosure violations to [EMAIL PROTECTED]
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