If you are seeing inconsistent and unusually long ping response times
between two routers connected to a frame relay network--especially if
you're not seeing physical errors--it's probably the frame relay
provider.  This exact situation has happened at least three times in the
last year with Qwest.  Sometimes it takes quite a bit of prodding to get
them to search out the offending equipment, but don't let them continue
to say it's your equipment just because they're lazy and don't want to
do some troubleshooting.  :-)

Regards,
John

>>> "Raul De La Garza"  8/7/01 1:12:48 PM
>>>
Hello everyone.

I have a peculiar problem with one of my company's FR circuits.  We
have 
been trying to troubleshoot this issue ever since we purchased FR to
replace 
point-to-point HDLC.  This circuit has a 256K CIR and 512K port speed. 

Bandwidth utilization is low and never approaches the CIR.  The remote

router's CPU and memory utilization are also very low.  At present,
only 
weighted fair queueing is enabled.  We have tried priority queueing and

traffic shaping to no avail.  User response times are extremely high
ranging 
anywhere between 80ms to over 2000ms!

Also, we are routing IP (no ip routing protocol, I have set a default
route 
back to corporate as this remote office is one of a few spokes in our 
hub-and-spoke topology) and we are routing IPX using EIGRP.

The central site FR router is a 3640 with two T1 WICs with integrated
DSUs.  
The remote site router is a 2501 connected to an ADC Kentrox DataSMART
658 
T1 DSU.

Our FR vendor claims that his tests running from DCE to DCE receive a 
consistent response time of 70ms.  However, the vendor has noted that
when 
ICMP messages are sent to the remote router some are responded to very

quickly but most do take an unusually great amount of time in
responding.  
This the vendor found when placing a sniffer on the local loop.

So it seems that there may be a config issue or a hardware issue at our

remote site.  Any words of wisdom you can provide would be greatly 
appreciated.

Following are the configs for the remote router and the central
router.

************REMOTE****************

Clrwtr_Frame#sh run
Building configuration...

Current configuration:
!
! Last configuration change at 14:09:24 UTC Tue Aug 7 2001
! NVRAM config last updated at 14:28:59 UTC Tue Aug 7 2001
!
version 12.0
service timestamps debug uptime
service timestamps log uptime
service password-encryption
!
hostname Clrwtr_Frame
!
boot system flash 1:aaa0862.bin
logging monitor informational
enable secret 5
!
ip subnet-zero
no ip finger
no ip domain-lookup
ipx routing 00d0.58ad.759a
ipx gns-round-robin
!
!
!
interface Ethernet0
ip address 10.48.2.1 255.255.255.0
no ip directed-broadcast
no ip route-cache
no ip mroute-cache
ipx input-sap-filter 1005
ipx encapsulation SAP
ipx network C0480021
!
interface Serial0
no ip address
no ip directed-broadcast
encapsulation frame-relay
no ip route-cache
no ip mroute-cache
!
interface Serial0.1 point-to-point
bandwidth 256
ip address 10.201.0.73 255.255.255.252
no ip directed-broadcast
no ip route-cache
no ip mroute-cache
ipx network C2010073
frame-relay interface-dlci 17
!
interface Serial1
no ip address
no ip directed-broadcast
no ip route-cache
no ip mroute-cache
shutdown
!
interface Dialer0
no ip address
no ip directed-broadcast
no ip route-cache
no ip mroute-cache
!
ip classless
ip route 0.0.0.0 0.0.0.0 10.201.0.74
!
access-list 99 permit 10.1.4.200
access-list 1005 deny C0480021 3
access-list 1005 deny C0480021 7
access-list 1005 deny C0480021 47
access-list 1005 permit FFFFFFFF
priority-list 1 protocol ip high tcp 5900
priority-list 1 protocol ipx low
priority-list 1 protocol ip medium tcp 1352
priority-list 1 protocol ip high tcp telnet
priority-list 1 protocol ip medium udp 1352
priority-list 1 protocol ip normal
priority-list 1 protocol ip high tcp 12000
priority-list 1 protocol ip high tcp 13000
priority-list 1 protocol ip high tcp 1494
priority-list 1 default low
!
!
ipx router eigrp 18
network all
!
!
!
snmp-server community tup2go RO
snmp-server community redpings RW 99
snmp-server community public RO
banner exec ^C
***************************************************
*                                                 *
*           Welcome to Clrwtr_Frame!              *
*                                                 *
*        For assistance, call Cisco TAC           *
*     or contact xxxxxx's MIS Network Staff       *
*                                                 *
*    IS Manager:  xxxxxx xxxxxxx xxx.xxx.xxxx     *
*    Sen. Eng:    xxxx xx xx xxxxx xxx.xxx.xxxx   *
*                                                 *
***************************************************
^C
banner motd ^C
Property of Emcare Incorporated

All violaters will be prosecuted to the full extant of the law.

^C
!
line con 0
exec-timeout 0 0
password 7
login
transport input none
line aux 0
exec-timeout 3 0
password 7
login
modem InOut
transport input all
stopbits 1
speed 38400
flowcontrol hardware
line vty 0 4
password 7
login
!
ntp clock-period 17180034
ntp server 10.1.1.2
end

**************CENTRAL*********************

Dallas_3640#sh run
Building configuration...

Current configuration:
!
! Last configuration change at 17:38:47 UTC Thu Aug 2 2001
! NVRAM config last updated at 16:51:37 UTC Thu Aug 2 2001
!
version 12.0
service timestamps debug uptime
service timestamps log uptime
service password-encryption
!
hostname Dallas_3640
!
boot system flash 1:c3640-d-mz.120-7.bin
no logging console
logging monitor errors
enable secret 5
!
!
!
!
!
ip subnet-zero
no ip domain-lookup
!
ipx routing 0002.1630.7501
ipx gns-round-robin
!
!
!
interface Ethernet0/0
description Connected to Dallas Ethernet
ip address 10.1.1.2 255.255.0.0
no ip directed-broadcast
ipx input-sap-filter 1005
ipx encapsulation SAP
ipx network 2
!
interface Serial0/0
description T1 DATA1
no ip address
no ip directed-broadcast
encapsulation frame-relay
no ip mroute-cache
no fair-queue
service-module t1 remote-alarm-enable
frame-relay traffic-shaping
frame-relay qos-autosense
!
interface Serial0/0.1 point-to-point
description Connected to Clearwater
bandwidth 256
ip address 10.201.0.74 255.255.255.252
no ip directed-broadcast
ipx network C2010073
frame-relay interface-dlci 22
!
interface Serial0/0.3 point-to-point
description Connected to Santa Barbara
bandwidth 128
ip address 10.201.0.78 255.255.255.252
no ip directed-broadcast
ipx network C2010077
frame-relay class clearwater
frame-relay interface-dlci 20
!
interface Serial0/0.5 point-to-point
description Connected to St. Louis (Woodfield)
bandwidth 256
ip address 10.201.0.66 255.255.255.252
no ip directed-broadcast
frame-relay class stlouis
frame-relay interface-dlci 23
!
interface Serial0/1
description T1 DATA2
no ip address
no ip directed-broadcast
encapsulation frame-relay
no fair-queue
service-module t1 remote-alarm-enable
frame-relay traffic-shaping
frame-relay lmi-type cisco
frame-relay qos-autosense
!
interface Serial0/1.1 point-to-point
description Connected to Atlanta
bandwidth 256
ip address 10.201.0.34 255.255.255.252
no ip directed-broadcast
ipx network C2010033
frame-relay class stlouis
frame-relay interface-dlci 28
!
interface Serial0/1.2 point-to-point
description Connected to Elmhurst
bandwidth 256
ip address 10.201.0.30 255.255.255.252
no ip directed-broadcast
ipx network A0000121
frame-relay class stlouis
frame-relay interface-dlci 19
!
interface Serial0/1.3 point-to-point
description Connected to Horsham
bandwidth 256
ip address 10.201.0.26 255.255.255.252
no ip directed-broadcast
ipx network C2010025
frame-relay class stlouis
frame-relay interface-dlci 25
!
interface Serial0/1.4 point-to-point
description Connected to San Jose
bandwidth 128
ip address 10.201.0.90 255.255.255.252
no ip directed-broadcast
ipx network C2010089
frame-relay class clearwater
frame-relay interface-dlci 30
!
interface Serial0/1.5 point-to-point
description Connected to (Spartanburg)
bandwidth 128
ip address 10.201.0.86 255.255.255.252
no ip directed-broadcast
ipx network C2010085
frame-relay class clearwater
frame-relay interface-dlci 29
!
router eigrp 18
redistribute static
network 10.1.0.0 0.0.255.255
network 10.0.0.0
!
ip classless
ip route 0.0.0.0 0.0.0.0 10.1.1.24
ip route 10.11.0.0 255.255.0.0 Serial0/1.3
ip route 10.48.0.0 255.255.255.0 10.25.0.14
ip route 10.48.2.0 255.255.255.0 10.201.0.73
ip route 10.48.4.0 255.255.255.0 Serial0/0.3
ip route 10.50.1.0 255.255.255.0 Serial0/1.1
ip route 10.202.35.0 255.255.255.0 Serial0/0.5
ip route 10.202.36.0 255.255.255.0 Serial0/1.2
ip route 10.202.40.0 255.255.255.0 10.1.1.38
ip route 10.202.42.0 255.255.255.0 10.1.1.38
ip route 10.202.43.0 255.255.255.0 Serial0/1.4
ip route 185.245.0.0 255.255.0.0 10.1.1.1
no ip http server
!
!
map-class frame-relay clearwater
frame-relay traffic-rate 128000 256000
no frame-relay adaptive-shaping
!
map-class frame-relay stlouis
frame-relay traffic-rate 256000 512000
no frame-relay adaptive-shaping
!
map-class frame-relay clrwtr-becn
frame-relay adaptive-shaping becn
access-list 1005 deny 2 3
access-list 1005 deny 2 7
access-list 1005 deny 2 47
access-list 1005 permit FFFFFFFF
priority-list 1 default low
!
!
ipx router eigrp 18
network all
!
!
ipx router rip
no network C2010025
no network C2010073
no network C2010033
no network C2010089
no network C2010077
no network A0000121
!
!
!
snmp-server engineID local 000000090200000216307511
snmp-server community tup2go RO
snmp-server community redpings RW 99
snmp-server community public RO
snmp-server enable traps snmp
snmp-server enable traps config
snmp-server enable traps syslog
snmp-server enable traps frame-relay
snmp-server enable traps rtr
banner exec ^C

***************************************************
*                                                 *
*            Welcome to Dallas_3640!              *
*                                                 *
*        For assistance, call Cisco TAC           *
*     or contact xxxxxxxx MIS Network Staff       *
*                                                 *
*    IS Manager:  xxxxxx xxxxxxx xxx.xxx.xxxx     *
*    Sen. Eng:    xxxx xx xx xxxxx xxx.xxx.xxxx   *
*                                                 *
***************************************************
^C
banner motd ^C










WARNING!

Use of this network is restricted to authorized users. User activity is

monitore
d and recorded ^C
!
line con 0
exec-timeout 0 0
password 7
login
transport input none
line aux 0
password 7
login
modem Dialin
line vty 0 4
password 7
login
!
ntp clock-period 17180195
ntp server 10.1.1.33
end

Thank you,

Raul De La Garza
CCDP NNCSS MCSE CNE


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