Another way to recover the password "Cisco" fashion, is to hook up a null
modem cable to the console port, and break out your favorite terminal app.
Power off the switch, wait 30 seconds, and while powering it back up,
depress the little reset button on the back for 5-10 seconds.  This will
return the device to its factory defaults, as per 3Com Tech Support.... and
that way, you don't have to RMA the device.

They, of course, don't post this tidbit on the website.... you only learn of
it when you call in for a support call with a registered piece of equipment.

Mark
----- Original Message -----
From: "Bob Timmons" 
To: 
Sent: Tuesday, September 25, 2001 7:35 AM
Subject: Re: 3Com Switch [7:20980]


> Found this on 3com's site:
>
> -----------------------------------------------------------------
> SolutionID:
> 2.0.76269083.3278305
> Title: SuperStack II Switch 3300 - How to recover lost password on a
> 1100/3300 switch?
>
> Goal  How to recover lost password on a 1100/3300 switch?
>
> Fact  3C16980
> Fact  3C16980A
> Fact  SuperStack II Switch 3300
> Fact  SuperStack II Switch 3300
> Fact  SuperStack II Switch 1100
> Fact  default password
>
> Symptom  lost password
>
> Cause  The password was changed and now the switch cannot be accessed.
>
> Fix  The default password for the "admin" account is no password (just
press
> enter when prompted for the password).
> If you can not access the switch try the security account using "security"
> as login and "security" as password. As soon as you gain access to the
> switch modify the admin account and re-login as administrator. You should
> avoid to access as security for administrative tasks.
>
> If you still have no access to the switch, please, contact 3Com to RMA the
> unit.
>
> -----------------------------------------------------------------
>
> > Hi
> >
> > I have a 3Com Switch 3300 - 24 Port Superstack II that unfortunately I
> dont
> > know the password.
> >
> > Maybe somebody can give advice in how to do a password recovery /hack
the
> > device?
> >
> > I have not been able to find in the 3Com site documentation for this
> > purpose.
> >
> > Thanks
> >
> > Sil




Message Posted at:
http://www.groupstudy.com/form/read.php?f=7&i=21035&t=20980
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