Dear Mark,

Our switch hasnt got a reset button in the back but Bob's advice was great
as we solved the problem
Thanks anyway
Silvia


> -----Original Message-----
> From: Mark Odette II [SMTP:[EMAIL PROTECTED]]
> Sent: Tuesday, September 25, 2001 7:59 PM
> To:   [EMAIL PROTECTED]
> Subject:      Re: 3Com Switch [7:20980]
> 
> Another way to recover the password "Cisco" fashion, is to hook up a null
> modem cable to the console port, and break out your favorite terminal app.
> Power off the switch, wait 30 seconds, and while powering it back up,
> depress the little reset button on the back for 5-10 seconds.  This will
> return the device to its factory defaults, as per 3Com Tech Support....
> and
> that way, you don't have to RMA the device.
> 
> They, of course, don't post this tidbit on the website.... you only learn
> of
> it when you call in for a support call with a registered piece of
> equipment.
> 
> Mark
> ----- Original Message -----
> From: "Bob Timmons" 
> To: 
> Sent: Tuesday, September 25, 2001 7:35 AM
> Subject: Re: 3Com Switch [7:20980]
> 
> 
> > Found this on 3com's site:
> >
> > -----------------------------------------------------------------
> > SolutionID:
> > 2.0.76269083.3278305
> > Title: SuperStack II Switch 3300 - How to recover lost password on a
> > 1100/3300 switch?
> >
> > Goal  How to recover lost password on a 1100/3300 switch?
> >
> > Fact  3C16980
> > Fact  3C16980A
> > Fact  SuperStack II Switch 3300
> > Fact  SuperStack II Switch 3300
> > Fact  SuperStack II Switch 1100
> > Fact  default password
> >
> > Symptom  lost password
> >
> > Cause  The password was changed and now the switch cannot be accessed.
> >
> > Fix  The default password for the "admin" account is no password (just
> press
> > enter when prompted for the password).
> > If you can not access the switch try the security account using
> "security"
> > as login and "security" as password. As soon as you gain access to the
> > switch modify the admin account and re-login as administrator. You
> should
> > avoid to access as security for administrative tasks.
> >
> > If you still have no access to the switch, please, contact 3Com to RMA
> the
> > unit.
> >
> > -----------------------------------------------------------------
> >
> > > Hi
> > >
> > > I have a 3Com Switch 3300 - 24 Port Superstack II that unfortunately I
> > dont
> > > know the password.
> > >
> > > Maybe somebody can give advice in how to do a password recovery /hack
> the
> > > device?
> > >
> > > I have not been able to find in the 3Com site documentation for this
> > > purpose.
> > >
> > > Thanks
> > >
> > > Sil




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