show diag will give you serial numbers for the internal cards only. the 
only way to get the one for the case is to look on the outside. this has 
been vrfyed from cisco tac many times with us. 

Thanks
Jason

 On Wed, 31 Oct 2001, Debbie 
Westall wrote:

> I know of no way to get the serial number from the
> router without looking at the box itself. If you are
> running a SNMP program once you have that number you
> can go in and manually enter the serial number, so
> from then on you can have the number.
> 
> The serial number that is reflected when  you do a
> show version is the serial number of the motherboard
> inside the router NOT the serial number of the router.
> 
> This has been discussed before, you can search the
> archives of groupstudy for the results.
> 
> Debbie Westall
> 
> --- Symon Thurlow  wrote:
> > sh ver usually does it
> > 
> > Use a MIB browser via SNMP and you will probably
> > find it.
> > 
> > Symon
> > 
> > -------------------
> > > Hi Guys,
> > > 
> > > Can anyone here please help what are the possible
> > software ways to
> > findout 
> > > the serial number of router without looking at the
> > hardware itself??
> > > 
> > > Can we findout by using any management software
> > like Cisco resource
> > manger 
> > > or etc??
> > > 
> > > Thanks for help.
> > > 
> > >
> >
> _________________________________________________________________
> > > Get your FREE download of MSN Explorer at
> > http://explorer.msn.com/intl.asp
> > [EMAIL PROTECTED]
> > > 
> > Cheers,
> > 
> > Symon
> [EMAIL PROTECTED]
> 
> 
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