If the device in question has Smartnet, a CCIE can automatically go to Level 2 live handoff. They assume you have done the basic trouble shooting and CCO research. Not sure if CCIE gets free TAC support if there is no smartnet.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Joe Carr Sent: Thursday, January 31, 2002 10:39 AM To: [EMAIL PROTECTED] Subject: Fw: CCIE benefits [7:33872] ----- Original Message ----- From: Joe Carr To: [EMAIL PROTECTED] Sent: Thursday, January 31, 2002 10:26 AM Subject: CCIE benefits Does anyone know if a CCIE gets free TAC support? OR what other benefits does a CCIE receive Message Posted at: http://www.groupstudy.com/form/read.php?f=7&i=33886&t=33872 -------------------------------------------------- FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]