Would you be able to send them a console cable, and talk a non-technical end user at the remote site through:
1. setting up pcanywhere or a similar package on a pc at the remote site so that you can set IT up as your tftp server 2. connecting the console cable to the 2620 and the pc running the remote control software. It's not the most elegant solution, but I've seen it work in moments of desperation. ----- Original Message ----- From: To: Sent: Friday, March 01, 2002 8:13 AM Subject: Problem of upgrading IOS for a router at remote site [7:36954] > Hi group, > > I run into a big problem when upgradeing IOS for a router at remote site. I > used "copy tftp: flash:" command on a Cisco 2620 router via telnet. It first > erased the existing IOS from the flash and then start to copy the image from > my tftp server, which is also running on my laptop. But the router will > close the telnet session after certain period of idle time, and surprisingly > close the tftp session as well. It ends up that the router's flash memory > has no valid IOS stored! > > There is no technical staff on that remote site, and it is more than a > thousand KMs away so I couldn't use a console cable to directly attach to > it. I repeated the above several times, watched those "!!!!!" going on until > the telnet session closed, and have to pray that there is no power surge > happened to that router before I find a solution! > > Anyone faced this problem before? Please help! > > Tony > -- > > > > > __________________________________________________________________ > Your favorite stores, helpful shopping tools and great gift ideas. > Experience the convenience of buying online with Shop@Netscape! > http://shopnow.netscape.com/ > > Get your own FREE, personal Netscape Mail account today at > http://webmail.netscape.com/ Message Posted at: http://www.groupstudy.com/form/read.php?f=7&i=36965&t=36965 -------------------------------------------------- FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
