Trick is you will have to deal with the timeout problem with your current layout. Because all your Pleasanton extensions start with 6, and your RTP numbers start with 6, the CCM can't tell from the first button how many digits to expect. It would work better if you have an escape key for non-local internal sites, like an 8.
As for users at RTP, you can set them up so they can dial their 4 digit extension locally. You'll need to set up an RTP partition and an RTP calling search space that specifies the RTP partition before everything else. Setup all extensions at RTP with 4 digits in the RTP partition with the RTP css. Also, create a translation pattern in a partition that all sites have access to, set it to translate 685xxxx to xxxx and give it a css of RTP. You can copy this for all sites. And Chuck is right, dial plans are not shared between clusters within the software, so a "Grand Dial Plan Scheme" should be developed before starting and implemented within each cluster. Message Posted at: http://www.groupstudy.com/form/read.php?f=7&i=48332&t=48300 -------------------------------------------------- FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]

