For the past 5 days, I've been on the phone for at least two and a half hours trying to get something relatively simple done at Telus. I've spoken with several helpdesk techs, three senior helpdesk techs, have been told numerous times that this is being escalated to the appropriate department for resolution, but somehow I keep getting the senior techs phoning me back instead. I'm hoping someone here would be able to contact the appropriate people on my behalf to get this accomplished.
What I want is simple. Telus is sending out a DHCP offer message using its domain name (ab.hsia.telus.net). I'm using a domain name - I have domain name privileges as part of my internet account, and want it sent out instead. It's creating problems because my machine believes it's name is something other than what it should be. I could edit the dhcp script that runs on my Red Hat box, but I'm not a programmer and I'd probably create more problems than what it is I'm trying to solve--and it's always been my philosophy that things should be fixed properly rather than bandaged and forgotten about--which inevitably always seems to come back and bite you in the butt once you've forgotten about the fix you had to implement. Is Telus' DHCP server so complex that this can't be done? Is there anyone out there able to help? Thanks in advance... -- Leigh Anne PS. Please keep all replies to this message off the group - and reply directly to myself only. Message Posted at: http://www.groupstudy.com/form/read.php?f=7&i=48429&t=48429 -------------------------------------------------- FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
