I ran into this recently, but the PIX was running 6.1. You usually have a "standard" one year equipment warranty; that should cover something like that.... Be really really nice when you open a case. They usually are willing to help out.
Another great thing about Cisco!!! -----Original Message----- From: sam sneed [mailto:vristevski@;hotmail.com] Sent: Thursday, October 24, 2002 9:21 AM To: [EMAIL PROTECTED] Subject: Re: PIX CCO question [7:56162] My question only pertains to new equipment. For example, lets say I buy a brand new PIX online. The place I buy from has one in stock thats been sitting around for a year and they ship me that one. It has an older OS , lets say 5.4 with a few significant bugs. What do I do then? I'm basically left with a piece of brand new equipment that doesn't work right. I figured Cisco had a 90 day warranty or soemhting that would cover getting the new OS? Anyone know about this for sure? ""Loken, Bjorn"" wrote in message news:200210241200.MAA01818@;groupstudy.com... > > I was looking into getting a PIX and had a question. If cdw.com (for > > instance) ships one over with an older OS and I want the > > current OS loaded > > on it what happens if I don't have a CCO support contract. Is > > there a grace > > period once you buy the product to be able to download the > > latest OS and the > > instructions to upgrade? > > Hi there, > > in the price list there is an option for PIX Firewall Relicensing for Used > Equipment. > A brief comparison of the prices shows no difference between the relicensing > prices, and the price for a regular licence. > I'm not aware of any option from Cisco where they let you download new > software for free when buying used equipment. > > > -Bjorn > > > This message contains information that may be privileged or confidential and > is the property of the Cap Gemini Ernst & Young Group. It is intended only > for the person to whom it is addressed. If you are not the intended > recipient, you are not authorized to read, print, retain, copy, disseminate, > distribute, or use this message or any part thereof. If you receive this > message in error, please notify the sender immediately and delete all copies > of this message. Message Posted at: http://www.groupstudy.com/form/read.php?f=7&i=56214&t=56162 -------------------------------------------------- FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
