Well its actually a config at work that our ISP put on the router.  It is:

rate-limit 16000 8000 8000 conform-action set-prec-transmit 2

This is on our 256k link and we are having complaints that the line has
performance issues.  What I get out of this line is that anything in the 1st
24k or bandwidth is going to have the precedence set to 2, but what I really
need to know is if the rest of the traffic above the 24k is getting dropped?

There are a lot of TCP retransmissions on the line which leads me to believe
that the packets are getting dropped... I really need to know what happens
without that "exceed-action" command.

And as a side question, why would the ISP put this line in?

Thanks again,
Bill



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