also the sites of the vendor equipement is good place to start with
troubleshooting.


""Jeff Anderson""  a icrit dans le message de news:
[EMAIL PROTECTED]
> Hello All,
>
> I'm hoping to get some input on which books are good to strengthen my
> understanding of the telco and their equipment.
>
> Currently I work in the NOC of my company. We primarily do 1st level
> troubleshooting of our network equipment and T1s. Primarily we have been
> running point-to-point T1s from our home office our to hub locations
> which
> then have small branch offices connect via point-to-point fractional
> T1s.
> The design group has started implementing DS3s at the hub locations
> utilizing ATM back to our home office. The small branch sites now
> connect
> to new hub locations via Frame-Relay (the telco is providing us
> frame-to-atm
> conversions). Since I'm pretty new to Frame-Relay I'm trying to get a
> better understanding of exactly what is happening. I understand the
> basics
> of Frame-Relay, but I'm looking for a more in-depth discussion of these
> types
> of scenarios.
>
> A good example is currently we have a site that is bouncing 3/4 times a
> day.
> The CSU/DSU on our side shows no errored seconds. The telco is telling
> me
> that the DAX (hope that is right for digital cross-connects), is showing
> no
> errors. However, they say they are seeing CRC errors, LMI misalignment
> errors, LMI timeouts, etc., on their Frame-Relay switch. To me, since we
> aren't seeing errors on their send pair and they aren't seeing errors on
> our
> send pair (their DAX with no errors), then the problem exists between
> their
> 1st DAX and their Frame-Relay switch. Now, I could be completely wrong
> and
> that is why I'm looking for more information - especially since I
> believe we
> will be seeing much more of these types of implementations at my
> organization.
>
> So, any books/sites/etc. that you could recommend for me to educate
> myself
> on telco inner working and/or DS3/ATM troubleshooting, explanations,
> etc.
> would be greatly appreciated. I currently have no books referencing any
> of
> these technologies (except for the Larscom CSU/DSU manuals - which
> aren't
> too bad - and a ton of Cisco books geared more toward
> routing/switching/security). I googled for a couple of hours tonight
> w/out much luck. I also found about 20 books on Amazon, but I'm not sure
> if
> they really address my needs. So, again any input sincerely appreciated.
>
> Jeff
>
> P.S. I just wanted to thank everyone on this list - I've been a lurker
> for a
> couple of years and have learned tons form you folks! Got my CCNP and
> now
> working toward my CCIE.




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