Re: [clamav-users] Blocked by Cloudfare - which email address to use for unlock request

Tue, 27 Jan 2026 07:55:35 -0800

If you attempt to download files that are too old, yes. It will block the attempt.  

— 
Sent from my 📱iPhone

On Jan 27, 2026, at 08:44, Brunk Jürgen via clamav-users <[email protected]> wrote:



Hi Marc
We have the older 1.4.3 running.

But here is a new update to the story: I was able to download the three cvd files manually and replaced them on our test system. After replacing them and executing “freshclam”, the update job executed successfully 😲
Is it possible, that you get blocked when the database files are older than a specific date?

I’m not 100% sure if the update works from now on via cron … but there is now a little hope.

 

Cheers
Juergen

 

From: clamav-users <[email protected]> On Behalf Of Newcomer01 via clamav-users
Sent: Tuesday, January 27, 2026 2:21 PM
To: Brunk Jürgen via clamav-users <[email protected]>
Cc: Newcomer01 <[email protected]>
Subject: Re: [clamav-users] Blocked by Cloudfare - which email address to use for unlock request

 

[EXTERNAL SENDER]

Hey Jürgen,

which clamav version you have running?

kind regards
Marc 

 

Von / From:

Brunk Jürgen via clamav-users

An / To:

Newcomer01

CC / CC:

Brunk Jürgen

Gesendet / Sent:

Dienstag, Januar 27, 2026 um 11:36 (at 11:36 AM) +0100

Betreff / Subject:

[clamav-users] Blocked by Cloudfare - which email address to use for unlock request

Hello everyone,

Like many users before me, I am also facing the problem of being blocked by Cloudflare during the Freshclam process. ("Sorry, you have been blocked.

You are unable to access clamav.net").

However, I couldn't find an email address to request that our client be unblocked. We only have two systems, and the update is only performed twice a day. Configuring a local mirror doesn't make sense for just two systems.

Can anyone help me and give me information on who I can contact to get us unblocked?

 

Thanks in advance, best regards

Juergen



_______________________________________________
 
Manage your clamav-users mailing list subscription / unsubscribe:
https://lists.clamav.net/mailman/listinfo/clamav-users
 
 
Help us build a comprehensive ClamAV guide:
https://github.com/Cisco-Talos/clamav-documentation
 
https://docs.clamav.net/#mailing-lists-and-chat

 



_______________________________________________

Manage your clamav-users mailing list subscription / unsubscribe:
https://lists.clamav.net/mailman/listinfo/clamav-users


Help us build a comprehensive ClamAV guide:
https://github.com/Cisco-Talos/clamav-documentation

https://docs.clamav.net/#mailing-lists-and-chat
_______________________________________________

Manage your clamav-users mailing list subscription / unsubscribe:
https://lists.clamav.net/mailman/listinfo/clamav-users


Help us build a comprehensive ClamAV guide:
https://github.com/Cisco-Talos/clamav-documentation

https://docs.clamav.net/#mailing-lists-and-chat

Reply via email to