In your case did the showstate.sh report problems with the database or
schema? I ran the script on our CAM and the only items that did not come
back as CORRECT were related to the updated agents:

[EMAIL PROTECTED] cca_upgrade-4.1.3]# ./showstate.sh  | egrep -v ^CORRECT
State of Clean Access Manager, build 4.1.3.0

Checks for proper DM Client version
INCORRECT: Smartmanager conf key DMClientUpgradeVersion has value
4.1.3.1, expecting 4.1.3.0
Checks for proper Web Agent version
INCORRECT: Smartmanager conf key DMWebAgentVersion has value 4.1.3.10,
expecting 4.1.3.9
INCORRECT: Smartmanager conf key DMWebAgentAppletVersion has value
2.0.1.0, expecting 2.0.0.0
INCORRECT: Smartmanager conf key DMWebAgentActivexVersion has value
2.0.2.0, expecting 2.0.1.0
Checks for proper L3 applet versions

Checking RPM versions
Checking for 4.1.3 database changes
Checking for 4.1.1 database changes
Checking for 4.1.0 database changes
Checking for 4.0.0 database changes


________________________________

Walt Howd
Network Systems Admin
Information Technology Services
Truman State University
SunGard Higher Education
Managed Services
100 East Normal Street
Kirksville, MO 63501
[EMAIL PROTECTED]


-----Original Message-----
From: Cisco Clean Access Users and Administrators
[mailto:[EMAIL PROTECTED] On Behalf Of Bruce Locke
Sent: Wednesday, January 30, 2008 2:09 PM
To: [email protected]
Subject: Re: Invalid Clean Access Server / Sessions not timing out?

Howd, Walt wrote:
>
> We have some users that receive the error message "Invalid Clean 
> Access Server" when they attempt to logon to CCA.
>

We saw that message when database corruption occurred during an upgrade 
of our CAM. According to TAC in our case the corruption apparently 
occurred during the upgrade to 4.1.2.x but didn't show itself until we 
did the following upgrade to 4.1.3.x. In our case we had to roll back to

4.1.2.x and spend time finding the last usable backup.

I believe the "showstate.sh" script contained in the upgrade tarballs 
can show you if the appropriate database changes were made after the 
upgrade is completed.

-- 
Bruce A. Locke
[EMAIL PROTECTED]
HAB 50 - (845) 257-3809

Network Administrator
Computer Services
State University of New York at New Paltz 

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