Hi Cat,

That error normally means that the SNMP trap for either Linkup/Linkdown or Mac Notification isn't making it from the switch to the CAM. You can look at the CAM under Switch Management > Devices > Discovered Clients to see if you are getting the trap from the switch. If you aren't seeing your MAC in there look for a line on the switch like the following.

snmp-server host <CAM IP> traps <comm string> mac-notification/snmp

You'll also need to have one of the following lines depending on if you're doing mac-notification or linkup/linkdown.

snmp-server enable traps mac-notification
snmp-server enable traps snmp linkup linkdown

Another issue we see often is the trap coming in from a different IP than what it's added into the CAM as. You should be able to see this in the CAM logs.

If you're still having issues after verifying that information I would suggest opening a TAC case.

Thanks,

Nevin


Cat Hoffman wrote:
Hey there,

I've got a switch that no matter what I change on it to match the other 
switches that are working fine, as of the upgrade to 4.1.3 keeps giving OOB 
errors (specifying that the user's mac address cannot be found). I turned off 
port-security and such on the ports...no help... made sure it is not configured 
as the wrong type of switch (as a search on the cisco site recommended that)... 
I'm running out of ideas. Any things you can all think of that I can do to make 
the ports on that switch go back to being friendly on CCA?

~~~~~~~~~~~~~~~~~~~~~~~~~~
Cat Hoffman
Network Infrastructure & Security Engineer
Office of Information Technology
Valparaiso University
1700 Chapel Drive, B13 Kretzmann Hall
Valparaiso, IN, 46383
Phone: (219)464-6101
~~~~~~~~~~~~~~~~~~~~~~~~~~

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