Chris,

We have seen this issue. The workaround is:

1. Uninstall Cisco Clean Access
2. Install Cisco Clean Access 3.5.4.
3. Attempt to log into Cisco Clean Access.
4. Allow Cisco Clean Access to update itself

Dennis


Schott, Chris wrote:
I have a Vista laptop here that won't run Clean Access.  When the program
starts up, it just says "Unexpected error, quitting."  I did a lot of the
usual checks that work here.  Made sure everything was dynamic, reset the
winsock, disabled and ultimately removed Norton 360 with their tool, reset
the firewall, all with the same result.  We're running 4.1.3.0 on the server
and agent.  Any suggestions?

Chris Schott
PC Technician
Manchester College

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