We to have had this problem and this has been the solution.

After installing CCA you receive "Unexpected Error; Quitting" when CCA tries to 
launch.

Solution

   1. Uninstall Cisco Clean Access.
   2. Install Cisco Clean Access 3.5.4.
   3. Attempt to log into Cisco Clean Access.
   4. Allow Cisco Clean Access to update itself.


Phillip Hernandez
Network Technician
Liberty University
434-592-3451

-----Original Message-----
From: Cisco Clean Access Users and Administrators [mailto:[EMAIL PROTECTED] On 
Behalf Of Schott, Chris
Sent: Monday, September 01, 2008 12:03 PM
To: [email protected]
Subject: Unexpected error

I have a Vista laptop here that won't run Clean Access.  When the program
starts up, it just says "Unexpected error, quitting."  I did a lot of the
usual checks that work here.  Made sure everything was dynamic, reset the
winsock, disabled and ultimately removed Norton 360 with their tool, reset
the firewall, all with the same result.  We're running 4.1.3.0 on the server
and agent.  Any suggestions?

Chris Schott
PC Technician
Manchester College

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