I'm just theorizing here based on what you've said, and I agree that it is weird - thats why I would run a test to make sure thats it and that its not something else causing it.

If that is the case then I would probably consider it a bug.

Nate

Dennis Xu wrote:
I will check if English/US will work.

If I uncheck that box and do version check, I cannot allow definition files to 
be X days older? It only allows the latest version, correct?

I am still wondering why with current set up(allow definition files to be X 
days older), some AV products work fine with English/Canada setting. For ex, 
McAfee 8.5 Enterprise works but McAfee 13 does not work. If it is caused by 
regional setting, why McAfee 8.5 works? I would say majority of AVs work fine 
under this setup.

Dennis
----- Original Message -----
From: "Nathaniel Austin" <[EMAIL PROTECTED]>
To: [email protected]
Sent: Thursday, October 9, 2008 9:58:55 AM GMT -05:00 US/Canada Eastern
Subject: Re: 4.1.7 agent

Hey Dennis,

I would check to see if English/US would work - just to verify that is the problem.

Yes the CAM can check on version. Under your requirement rules you have the option that is highlighted yellow that says allow definition files to be X days older than. If you uncheck that box it will do version instead of date checks.

Nate

Dennis Xu wrote:
I was thinking about regional format as well. One user has regional format English/Canada and the other user has regional format English/UK. The date format for both regions are DDMMYYYY. I believe if they set the format to English/US that will work. But I believe all the users laptops here are default to English/Canada. That is a big problem. Can CAM checks for definition version, not date? Dennis
----- Original Message -----
From: "Nathaniel Austin" <[EMAIL PROTECTED]>
To: [email protected]
Sent: Thursday, October 9, 2008 9:28:31 AM GMT -05:00 US/Canada Eastern
Subject: Re: 4.1.7 agent

Hey Dennis,

May be a problem with the date format - in the CAM it shows the date as "10/07/2008" but it looks like the agent reported "07/10/2008" from its API call to the McAfee product - What date format is the client set to in the Windows settings?

Nate

Dennis Xu wrote:
I have seen two cases that 4.1.7 failed to recognize McAfee 13 virus 
definition. For ex, the following user failed virus definition check:

Client AV Info
Product ID: McAfeeAV Product Name: McAfee VirusScan Product Version: 13.0.218 Virus Definition File Version: 5400 Virus Definition File Date: 07/10/2008
Anyone knows if it is a known bug?

Dennis
----- Original Message -----
From: "Don Click" <[EMAIL PROTECTED]>
To: [email protected]
Sent: Thursday, October 2, 2008 9:39:24 AM GMT -05:00 US/Canada Eastern
Subject: Re: 4.1.7 agent

Yes, our system is setup to auto push the new agent. I do have a few people 
using it, but haven't tested it myself.


-----Original Message-----
From: Cisco Clean Access Users and Administrators [mailto:[EMAIL PROTECTED] On 
Behalf Of Kyle Torkelson
Sent: Thursday, October 02, 2008 8:06 AM
To: [email protected]
Subject: 4.1.7 agent

Has anyone been pushing out the 4.1.7 agent??  I saw it posted on
Cisco's software downloads section giving the following fixes:

CSCsr75771      Support for Symantec Corp 10.1.5.500
CSCsr87134      Vista wired/wifi MAC address fix
CSCsr97355      Support for AVG 8

Can anyone also address if 4.1.7 is going to be an agent fix only and no
CAM/CAS release???

Thanks

Kyle Torkelson
Senior Network Administrator
University of Sioux Falls

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