The user tried to set regional to English/US but still the same thing: Anti-Virus Definition Checking (Optional) Passed Checks: Failed Checks: av_def_ANY, Antivirus Check [Any supported AV software up to date] see Client AV Info for details Not executed Checks: Description:
-------------------------------------------------------------------------------- Client AV Info Product ID: McAfeeAV Product Name: McAfee VirusScan Product Version: 13.0.218 Virus Definition File Version: 5402 Virus Definition File Date: 10/9/2008 So it is something else for McAfee 13. Dennis ----- Original Message ----- From: "Nathaniel Austin" <[EMAIL PROTECTED]> To: [email protected] Sent: Thursday, October 9, 2008 10:14:23 AM GMT -05:00 US/Canada Eastern Subject: Re: 4.1.7 agent I'm just theorizing here based on what you've said, and I agree that it is weird - thats why I would run a test to make sure thats it and that its not something else causing it. If that is the case then I would probably consider it a bug. Nate Dennis Xu wrote: > I will check if English/US will work. > > If I uncheck that box and do version check, I cannot allow definition files > to be X days older? It only allows the latest version, correct? > > I am still wondering why with current set up(allow definition files to be X > days older), some AV products work fine with English/Canada setting. For ex, > McAfee 8.5 Enterprise works but McAfee 13 does not work. If it is caused by > regional setting, why McAfee 8.5 works? I would say majority of AVs work fine > under this setup. > > Dennis > > ----- Original Message ----- > From: "Nathaniel Austin" <[EMAIL PROTECTED]> > To: [email protected] > Sent: Thursday, October 9, 2008 9:58:55 AM GMT -05:00 US/Canada Eastern > Subject: Re: 4.1.7 agent > > Hey Dennis, > > I would check to see if English/US would work - just to verify that is > the problem. > > Yes the CAM can check on version. Under your requirement rules you have > the option that is highlighted yellow that says allow definition files > to be X days older than. If you uncheck that box it will do version > instead of date checks. > > Nate > > Dennis Xu wrote: > >> I was thinking about regional format as well. One user has regional format >> English/Canada and the other user has regional format English/UK. The date >> format for both regions are DDMMYYYY. I believe if they set the format to >> English/US that will work. But I believe all the users laptops here are >> default to English/Canada. That is a big problem. Can CAM checks for >> definition version, not date? >> >> Dennis >> >> ----- Original Message ----- >> From: "Nathaniel Austin" <[EMAIL PROTECTED]> >> To: [email protected] >> Sent: Thursday, October 9, 2008 9:28:31 AM GMT -05:00 US/Canada Eastern >> Subject: Re: 4.1.7 agent >> >> Hey Dennis, >> >> May be a problem with the date format - in the CAM it shows the date as >> "10/07/2008" but it looks like the agent reported "07/10/2008" from its >> API call to the McAfee product - What date format is the client set to >> in the Windows settings? >> >> Nate >> >> Dennis Xu wrote: >> >> >>> I have seen two cases that 4.1.7 failed to recognize McAfee 13 virus >>> definition. For ex, the following user failed virus definition check: >>> >>> Client AV Info >>> >>> Product ID: McAfeeAV >>> Product Name: McAfee VirusScan >>> Product Version: 13.0.218 >>> Virus Definition File Version: 5400 >>> Virus Definition File Date: 07/10/2008 >>> >>> Anyone knows if it is a known bug? >>> >>> Dennis >>> >>> ----- Original Message ----- >>> From: "Don Click" <[EMAIL PROTECTED]> >>> To: [email protected] >>> Sent: Thursday, October 2, 2008 9:39:24 AM GMT -05:00 US/Canada Eastern >>> Subject: Re: 4.1.7 agent >>> >>> Yes, our system is setup to auto push the new agent. I do have a few people >>> using it, but haven't tested it myself. >>> >>> >>> -----Original Message----- >>> From: Cisco Clean Access Users and Administrators [mailto:[EMAIL PROTECTED] >>> On Behalf Of Kyle Torkelson >>> Sent: Thursday, October 02, 2008 8:06 AM >>> To: [email protected] >>> Subject: 4.1.7 agent >>> >>> Has anyone been pushing out the 4.1.7 agent?? I saw it posted on >>> Cisco's software downloads section giving the following fixes: >>> >>> CSCsr75771 Support for Symantec Corp 10.1.5.500 >>> CSCsr87134 Vista wired/wifi MAC address fix >>> CSCsr97355 Support for AVG 8 >>> >>> Can anyone also address if 4.1.7 is going to be an agent fix only and no >>> CAM/CAS release??? >>> >>> Thanks >>> >>> Kyle Torkelson >>> Senior Network Administrator >>> University of Sioux Falls >>> >>> >>>
