I hope they get this fixed soon.  I'm not a huge fan of the Cisco hotfix
checks.  We were going to upgrade to 4.7.1 on Monday when our student
are on winter break but now I'm thinking we should wait until this is
resolved.  Thanks for posting this.

 

Matt Manous

Client Support Specialist

Young Harris College

Office of Information Technology

(706) 379-5033

[email protected]

 

From: Cisco Clean Access Users and Administrators
[mailto:[email protected]] On Behalf Of Jeremy Shoemaker
Sent: Friday, December 11, 2009 11:22 AM
To: [email protected]
Subject: Re: 64-bit Vista Windows Update Requirement failure

 

More from TAC on the issue:


Jeremy,

    I have opened a sev1 bug on the issue.  We have other customers
running into

    this as well.  I will keep you updated on the progress.

    Have you moved back to Cisco Rules and has that worked for the time
being?

------------------------------------


I did make the changes in the last message and was able to get clients
through.

 

Sorry,

    I forgot to include the bug: CSCtd78468 : NAC Agnent 4.7.1 fails to
poster WSUS on 64 bit OS.

------------------------------------

 

Thanks,

Jeremy L. Shoemaker
Systems Administrator
Dakota Wesleyan University
605-995-2147

[email protected] <mailto:[email protected]> 

Strategic - WOO - Maximizer - Achiever - Learner

 

From: Cisco Clean Access Users and Administrators
[mailto:[email protected]] On Behalf Of Jeremy Shoemaker
Sent: Friday, December 11, 2009 9:54 AM
To: [email protected]
Subject: Re: 64-bit Vista Windows Update Requirement failure

 

>From TAC:

 

Jeremy,

    You can switch back to the Cisco checks and enable the
pr_Win7_64_Hotfixes

    and pr_Win_32_Hotfixes under Requirement Rules for windows 7 in the
mean time.

    We have an issue with WSUS updates on 64 bit Operating Systems at
the moment

    with the 4.7.1 client.

------------------------------------

 

Thanks,

Jeremy L. Shoemaker
Systems Administrator
Dakota Wesleyan University
605-995-2147

[email protected] <mailto:[email protected]> 

Strategic - WOO - Maximizer - Achiever - Learner

 

From: Cisco Clean Access Users and Administrators
[mailto:[email protected]] On Behalf Of Jeremy Shoemaker
Sent: Thursday, December 10, 2009 5:00 PM
To: [email protected]
Subject: 64-bit Vista Windows Update Requirement failure
Importance: High

 

Is anyone else seeing this?

We have four (and counting) 64-bit Windows Vista clients (2 Home Premium
and 2 Ultimate) failing with an error that we have never seen before. We
have checked the system and there are no updates available for the
update agent or any other critical updates available. We have our
Windows Updates rule set to install critical updates by severity.

 

 

 

 

Thanks,

 

Jeremy L. Shoemaker

Systems Administrator

Dakota Wesleyan University

605-995-2147

[email protected]

Strategic - WOO - Maximizer - Achiever - Learner

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