Agreed, we stopped using the Cisco checks a while ago. Seems like they break 
constantly.

Michael Stanclift | Network Analyst | Computer Services
Rockhurst University | 1100 Rockhurst Road, Kansas City, MO 64110
Phone: 816.501.4231 | Fax: 816.501.4014 | 
http://help.rockhurst.edu<http://help.rockhurst.edu/>

PHelp keep our campus green, think before you print!
ÏRUCS will never ask you for your password!

From: Cisco Clean Access Users and Administrators 
[mailto:[email protected]] On Behalf Of Manous, Matt
Sent: Friday, December 11, 2009 10:40 AM
To: [email protected]
Subject: Re: 64-bit Vista Windows Update Requirement failure

I hope they get this fixed soon.  I'm not a huge fan of the Cisco hotfix 
checks.  We were going to upgrade to 4.7.1 on Monday when our student are on 
winter break but now I'm thinking we should wait until this is resolved.  
Thanks for posting this.

Matt Manous
Client Support Specialist
Young Harris College
Office of Information Technology
(706) 379-5033
[email protected]<mailto:[email protected]>

From: Cisco Clean Access Users and Administrators 
[mailto:[email protected]] On Behalf Of Jeremy Shoemaker
Sent: Friday, December 11, 2009 11:22 AM
To: [email protected]
Subject: Re: 64-bit Vista Windows Update Requirement failure


More from TAC on the issue:

Jeremy,

    I have opened a sev1 bug on the issue.  We have other customers running into

    this as well.  I will keep you updated on the progress.

    Have you moved back to Cisco Rules and has that worked for the time being?

------------------------------------

I did make the changes in the last message and was able to get clients through.



Sorry,

    I forgot to include the bug: CSCtd78468 : NAC Agnent 4.7.1 fails to poster 
WSUS on 64 bit OS.

------------------------------------

Thanks,

Jeremy L. Shoemaker
Systems Administrator
Dakota Wesleyan University
605-995-2147
[email protected]<mailto:[email protected]>
Strategic - WOO - Maximizer - Achiever - Learner

From: Cisco Clean Access Users and Administrators 
[mailto:[email protected]] On Behalf Of Jeremy Shoemaker
Sent: Friday, December 11, 2009 9:54 AM
To: [email protected]
Subject: Re: 64-bit Vista Windows Update Requirement failure

>From TAC:


Jeremy,

    You can switch back to the Cisco checks and enable the pr_Win7_64_Hotfixes

    and pr_Win_32_Hotfixes under Requirement Rules for windows 7 in the mean 
time.

    We have an issue with WSUS updates on 64 bit Operating Systems at the moment

    with the 4.7.1 client.

------------------------------------

Thanks,

Jeremy L. Shoemaker
Systems Administrator
Dakota Wesleyan University
605-995-2147
[email protected]<mailto:[email protected]>
Strategic - WOO - Maximizer - Achiever - Learner

From: Cisco Clean Access Users and Administrators 
[mailto:[email protected]] On Behalf Of Jeremy Shoemaker
Sent: Thursday, December 10, 2009 5:00 PM
To: [email protected]
Subject: 64-bit Vista Windows Update Requirement failure
Importance: High

Is anyone else seeing this?

We have four (and counting) 64-bit Windows Vista clients (2 Home Premium and 2 
Ultimate) failing with an error that we have never seen before. We have checked 
the system and there are no updates available for the update agent or any other 
critical updates available. We have our Windows Updates rule set to install 
critical updates by severity.



[cid:[email protected]]





Thanks,



Jeremy L. Shoemaker

Systems Administrator

Dakota Wesleyan University

605-995-2147

[email protected]<mailto:[email protected]>

Strategic - WOO - Maximizer - Achiever - Learner

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