I upgraded to 4.8 and have policy set to check WSUS for Express updates. 4.8 resolve the issue.
-- Aaron Storey [CCNP, MCSE] Sr. Systems Engineer, SyCom Technologies [email protected] Office: (804)474-5233 -- For scheduling needs, support requests, or emergency assistance, please contact our Technical Support Center at (804)474-5231, or toll-free at (800)522-4005. -----Original Message----- From: Cisco Clean Access Users and Administrators [mailto:[email protected]] On Behalf Of Greg Washburn Sent: Thursday, July 29, 2010 3:21 PM To: [email protected] Subject: Re: "Windows Update Agent is not the correct version" Aaron, In 4.7.x this remains an issue up to the latest release. The fix that Cisco gives is to basically do specific hotfix/patches checks x64 and x32 with rules. They include this as a "fix" in the 4.8 release notes. For this reason it is likely it will remain a problem in the 4.8.x original release if you are not prepared to change the way windows updates are checked. I do plan on doing some testing with the 4.8 agent and 4.7.x CAS on a 64 bit system later this week. GW -----Original Message----- From: Cisco Clean Access Users and Administrators [mailto:[email protected]] On Behalf Of Aaron Storey Sent: Thursday, July 29, 2010 3:11 PM To: [email protected] Subject: Re: "Windows Update Agent is not the correct version" Did you folks ever get a resolution to this issue? I'm deploying NAC at a K12 school and hit this problem. They are running AVG 9, Windows 7 x64, and WSUS patch checking. Thanks, -- Aaron Storey [CCNP, MCSE] Sr. Systems Engineer, SyCom Technologies [email protected] Office: (804)474-5233 -- For scheduling needs, support requests, or emergency assistance, please contact our Technical Support Center at (804)474-5231, or toll-free at (800)522-4005. -----Original Message----- From: Cisco Clean Access Users and Administrators [mailto:[email protected]] On Behalf Of Mike Diggins Sent: Friday, April 09, 2010 1:42 PM To: [email protected] Subject: Re: "Windows Update Agent is not the correct version" Cisco told me the problem remains unresolved and could only offer that it might be fixed in the 4.8 release. As a result we had to back out. -Mike On 09/04/2010 12:14 PM, Sam Wainford wrote: > We just switched from CAM to Windows validation and are begining to > see lots of 64 bit Vista/Win7 machines with the "Windows Update Agent > is not the correct version" issue. (The majority of them do not have > AVG > installed.) We have 9 cases in less than a day. > > I see that there were TAC cases opened for this same issue back in > December. Can anyone post the resolution from Cisco or offer any > further suggestions? This email is intended only for the above named recipients. The contents of the email and any attached files are confidential. If you have received this email in error you must not copy, forward, disclose the information contained in it, or otherwise use it in any way. Please notify the sender immediately and then delete the message and any attachments.
