I should have added that after downloading the latest Mac agent we installed it on a Mac OS X Lion and that it where it is stuck on searching for the CAS? The app installed just fine, no issues there. The login button is grayed out, the About displays the correct version 591. Automatic Login is checked as well.
Thanks, Rob Crockett Network Administrator IT Services Ouachita Baptist University 410 Ouachita St. OBU Box 3794 Arkadelphia, AR 71998 Office 870.245.5567 Direct 870.245.4553 http://www.obu.edu/ITS Twitter: http://twitter.com/OuachitaITServ From: Cisco Clean Access Users and Administrators [mailto:[email protected]] On Behalf Of Rob Crockett Sent: Monday, July 25, 2011 11:25 AM To: [email protected] Subject: Re: Mac OS X 10.7 Lion Receiving HTTP response error Jeff, we upgraded our CAS\CAM to 4.8.2 this morning but the Mac Agent remained at 4.8.2.590. We downloaded and installed 4.8.2.591 and it is stuck on searching for the CAS. Was there something that you all tweaked to get 591 working? Thanks, Rob Crockett Network Administrator IT Services Ouachita Baptist University 410 Ouachita St. OBU Box 3794 Arkadelphia, AR 71998 Office 870.245.5567 Direct 870.245.4553 http://www.obu.edu/ITS Twitter: http://twitter.com/OuachitaITServ From: Cisco Clean Access Users and Administrators [mailto:[email protected]] On Behalf Of Jeff Obrizok Sent: Friday, July 22, 2011 8:07 AM To: [email protected] Subject: Re: Mac OS X 10.7 Lion Receiving HTTP response error Mac Agent 4.8.2.591 works. -Jeff From: Don Nightingale <[email protected]<mailto:[email protected]>> To: [email protected]<mailto:[email protected]> Date: 07/21/2011 06:22 PM Subject: Re: Mac OS X 10.7 Lion Receiving HTTP response error Sent by: Cisco Clean Access Users and Administrators <[email protected]<mailto:[email protected]>> ________________________________ We opened a ticket w/ TAC today re: Lion support in NAC and got the following response: There is an enhancement request already in place and the request ID is CSCtn65563<http://wwwin-metrics.cisco.com/cgi-bin/ddtsdisp.cgi?id=CSCtn65563>. The request will be addressed in the 4.9 release. 4.9 is expected to be released in October/November time frame. -- Don Nightingale Network Engineer Wellesley College On 7/21/2011 6:06 PM, Rob Crockett wrote: Currently we are on Version 4.8 of NAC appliance. The Mac Agent is 4.8.2.590 User has installed Mac OS X 10.7 (Lion) and received the following error when they attempt to login: HTTP response error. Agent is encountering an HTTP response error. Please try again or contact the network administrator. I saw that 4.8.2 is available, but the agents do not reference that upgrading to this solves any issues with OSX 10.7 login problems. Any help or direction is much appreciated. Thanks, Rob Crockett Network Administrator IT Services Ouachita Baptist University 410 Ouachita St. OBU Box 3794 Arkadelphia, AR 71998 Office 870.245.5567 Direct 870.245.4553 http://www.obu.edu/ITS Twitter: http://twitter.com/OuachitaITServ
