A coworker pointed out that I neglected to set the default provider and available providers in the content options when I setup the new user pages. Once that was set, all appears to be functioning as described.
TimB From: Cisco Clean Access Users and Administrators [mailto:[email protected]] On Behalf Of Byrnes, Timothy A. Sent: Thursday, August 04, 2011 1:24 PM To: [email protected] Subject: Re: Upgrade to 4.8.2 Yes Dan, I did try utilizing the ALL to catch iOS devices (as others suggested), but then I encountered the "Invalid provider name" after entering my credentials. I'm also currently seeing constant "Invalid authentication provider, <Local DB>[xx:xx:xx:xx:xx:xx ## yyy.yyy.yyy.yyy] userID" in the event logs, and every MAC OUI I've looked up is Apple. Looks like they're all erroneously hitting the local DB instead of our configured provider for AD. TimB From: Cisco Clean Access Users and Administrators [mailto:[email protected]] On Behalf Of Dan Taube Sent: Thursday, August 04, 2011 10:48 AM To: [email protected] Subject: Re: Upgrade to 4.8.2 Are you seeing the "Invalid provider name" on the OS user page or after a login? Dan -- Dan Taube Associate IT Support Computer Infrastructure Support Illinois State University 309.438.4357 [support] 309.438.8985 [direct] On 8/4/2011 9:27 AM, Byrnes, Timothy A. wrote: We recently upgraded to 4.8.2 to get support for OSX 10.7 (Lion), and our MAC_ALL workaround for iOS stopped working as well. It appears as though iOS/Mobile Safari is no longer getting identified as MAC_ALL because I get "Login page is not configured..." If I setup an ALL page I get a login prompt, but then am presented w/ "Invalid provider name" error. Has anyone seen this behavior or figured out how to get iOS working again? TimB From: Cisco Clean Access Users and Administrators [mailto:[email protected]] On Behalf Of Dan Taube Sent: Sunday, June 19, 2011 9:13 AM To: [email protected]<mailto:[email protected]> Subject: Re: Upgrade to 4.8.2 Check under your User Pages to see if the option to "Use web client to detect MAC address and Operating System." is selected. We user separate user pages for different devices and the iOS devices fall under the MAC_ALL classification for NAC. Dan Taube University Computer Help Desk Illinois State University 309-438-8985 [direct] 309-438-4357 [support] On 6/16/2011 7:02 PM, Don Click wrote: We just upgraded to 4.8.2. Now, my ipad/iphone users are being forced to attempt to install a java client. Does anyone know a work around? Don Click Senior Infrastructure Manager Denton County Technology Services Denton County, Texas Office: (940) 349-3020
