This is a result of the agent running with compatibility settings of
Windows XP. Just go through All Programs and into the Properties for the
agent shortcut. Under the Compatibility tab, just uncheck "Run this
program in compatibility mode for:."
When we first saw this show up it took a bit to work out, but we could
not determine what the cause of the setting being applied.
Dan Taube
On 8/29/12 1:46 PM, Keith Weller wrote:
I have a student with an HP Pavilion laptop running Windows 7 Home
Prem. SP1. The CCA agent is incorrectly identifying the OS as XP
Media Center Edition, and it is failing compliance because of some XP
patch it thinks is missing.
Server: Cisco Clean Access ver. 4.9.1
---------------------------------------------------------------
Operating System: Windows XP Media Center Edition
Agent Version: 4.9.1.6
Compliance Module Version: 3.5.2221.2
Agent Type: Windows Agent
---------------------------------------------------------------
Failed Checks:
pc_Windows-XP-SP2, Registry Check
[\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\CSDVersion contains Service Pack 2]
pc_Windows-XP-SP2-int, Registry Check
[\HKEY_LOCAL_MACHINE\system\CurrentControlSet\control\windows\CSDVersion
equals 512]
pc_XP32, File Check [$SYSTEM_ROOT\syswow64\kernel32.dll does not exist ]
---------------------------------------------------------------
Has anyone seen this problem or know of a fix for it?
Keith Weller
