Thanks to both of you who answered the question - works perfectly now. Strange why it would create an icon with those settings - I certainly didn't go in and set it that way.
Thanks again! From: Cisco Clean Access Users and Administrators [mailto:[email protected]] On Behalf Of Byrnes, Timothy A. Sent: Wednesday, August 29, 2012 1:58 PM To: [email protected] Subject: Re: CCA misidentifies OS Keith We've seen this issue when the agent is set to run in compatibility mode for XP. If you disable that for the executable and restart the agent you should be good. TimB From: Cisco Clean Access Users and Administrators [mailto:[email protected]] On Behalf Of Keith Weller Sent: Wednesday, August 29, 2012 2:47 PM To: [email protected] Subject: CCA misidentifies OS I have a student with an HP Pavilion laptop running Windows 7 Home Prem. SP1. The CCA agent is incorrectly identifying the OS as XP Media Center Edition, and it is failing compliance because of some XP patch it thinks is missing. Server: Cisco Clean Access ver. 4.9.1 --------------------------------------------------------------- Operating System: Windows XP Media Center Edition Agent Version: 4.9.1.6 Compliance Module Version: 3.5.2221.2 Agent Type: Windows Agent --------------------------------------------------------------- Failed Checks: pc_Windows-XP-SP2, Registry Check [\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\CSDVersion contains Service Pack 2] pc_Windows-XP-SP2-int, Registry Check [\HKEY_LOCAL_MACHINE\system\CurrentControlSet\control\windows\CSDVersion equals 512] pc_XP32, File Check [$SYSTEM_ROOT\syswow64\kernel32.dll does not exist ] --------------------------------------------------------------- Has anyone seen this problem or know of a fix for it? Keith Weller
