On Sep 17, 2012, at 8:49 AM, Don Click wrote:

> Got a call this weekend that a user has 10.8.1 installed on his MAC, and when 
> connecting to our network, Clean Access threw up an error stating that “Cisco 
> NAC Agent is having a difficulty with the server. Agent user operation system 
> is not supported”.
>  
> Anyone see this recently, and have a fix/workaround?   I did verify we have 
> the latest agent and compliance modules available.
>  
>  
> Don Click
> [email protected]
> Sr. Infrastructure Manager
> Department of Technology Services
> Denton County
> (940) 349-3020
> <image001.gif>
>  

Don,

I was not able to duplicate your error message on a Mac running OS X 10.8.1 and 
NAC Agent 4.9.1.682. I would check and see if it is isolated to one or two 
Users or it affects almost all OS X 10.8.1 Users.

Good luck!

_________________________________
Aaron T. Davis
Call Center Supervisor
University Computer Help Desk
Illinois State University
Support: 309-438-4357

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