We tried both ways on a compatible operating system check requirement and it did not go through. I think I should check the rest of our requirements.
I have not opened a case yet. We have only had one student report an issue at his point without letting us look at it. I was hoping that it would just work for us and that maybe his issue was he couldn’t get the agent to install in Metro. Thanks, Matt Moore Director of Information Technology Dakota Wesleyan University 605-995-2187 P Think Green! From: Nick Recchia [mailto:[email protected]] Sent: Monday, October 29, 2012 3:43 PM To: Moore, Matt Subject: Re: Windows 8 That is my experience too. I adjusted our posture from using the agent with "windows all" to using all the grandular settings instead, eg windows xp, windows 7, etc. thus we are currently letting windows 8 sneak by without the agent, since it is not working as you mentioned. Have you opened a TAC case yet? I'd be intrested in a formal resolution if you get one. Thanks. -Nick Sent from my iPhone On Oct 29, 2012, at 1:29 PM, Matt Moore <[email protected]> wrote: I just did some testing on an Windows 8 Enterprise. The agent installed without error but logging in from the agent I get the following error: Agent user operating system is not supported. <image002.jpg> In the CCA logs I got the following error: SW_Management 2012-10-29 15:02:22 Unable to process out-of-band login request from [44:37:E6:37:12:D6 ## 10.222.0.15] username. Cause: OOB client 44:37:E6:37:12:D6/10.222.0.15 not found. Is this what others are seeing? Thanks, Matt Moore Director of Information Technology Dakota Wesleyan University 605-995-2187 P Think Green! From: Moore, Matt Sent: Monday, October 29, 2012 2:38 PM To: 'Cisco Clean Access Users and Administrators' Subject: RE: Windows 8 The following document published 10/22 claims that Windows 8 should be supported with current releases. Are other seeing something different? http://www.cisco.com/en/US/docs/security/nac/appliance/support_guide/agntsprt.html#wp278891 Supported Cisco NAC Appliance Versions Supported Browsers1 <http://www.cisco.com/en/US/docs/security/nac/appliance/support_guide/agntsprt.html#wp278772> Java Version 2 <http://www.cisco.com/en/US/docs/security/nac/appliance/support_guide/agntsprt.html#wp278778> Cisco NAC Agent 3 <http://www.cisco.com/en/US/docs/security/nac/appliance/support_guide/agntsprt.html#wp278782> Web Login 4 <http://www.cisco.com/en/US/docs/security/nac/appliance/support_guide/agntsprt.html#wp278787> Web Agent CAM/ CAS L3 MAC (ActiveX/ Applet) Version Web Agent (ActiveX/Applet) 5 <http://www.cisco.com/en/US/docs/security/nac/appliance/support_guide/agntsprt.html#wp278811> 4.9.1.13 4.9(1) 2.9.0.0 / 3.4.0.0 4.9.1.8 2.9.0.0 / 3.4.0.0 Internet Explorer 10 6 <http://www.cisco.com/en/US/docs/security/nac/appliance/support_guide/agntsprt.html#wp278830> 1.6_0_17 1.6_0_18 7 <http://www.cisco.com/en/US/docs/security/nac/appliance/support_guide/agntsprt.html#wp278836> 4.8.3.8 4.8(3) 2.9.0.0 / 3.4.0.0 4.8.3.6 2.9.0.0 / 3.4.0.0 Internet Explorer 10 1.6_0_17 1.6_0_18 8 <http://www.cisco.com/en/US/docs/security/nac/appliance/support_guide/agntsprt.html#wp242997> 1 <http://www.cisco.com/en/US/docs/security/nac/appliance/support_guide/agntsprt.html#wp278773> ActiveX is supported only on the 32-bit versions of Internet Explorer . 2 <http://www.cisco.com/en/US/docs/security/nac/appliance/support_guide/agntsprt.html#wp278775> Java version 1.5 is the minimum version required for Java Applet support. 3 <http://www.cisco.com/en/US/docs/security/nac/appliance/support_guide/agntsprt.html#wp278783> Testing on international languages has been verified with ActiveX. Although Cisco believes the installer runs successfully in the foreign language with Java, this has not been verified. In the event of a Java installer issue, Cisco NAC Agent installation on international language operating systems defaults to English. 4 <http://www.cisco.com/en/US/docs/security/nac/appliance/support_guide/agntsprt.html#wp278788> Web login is not supported on 64-bit versions of Internet Explorer. 5 <http://www.cisco.com/en/US/docs/security/nac/appliance/support_guide/agntsprt.html#wp278808> The temporal Cisco NAC Web Agent can be launched from the Web Login Facilitator using ActiveX from the Internet Explorer versions or via Java applet from the web browsers listed as supported for Windows systems. 6 <http://www.cisco.com/en/US/docs/security/nac/appliance/support_guide/agntsprt.html#wp278827> You cannot install the Cisco NAC Agent or Web Agent using Metro Mode in Internet Explorer 10. 7 <http://www.cisco.com/en/US/docs/security/nac/appliance/support_guide/agntsprt.html#wp278832> Java version 1.6_0_18 can cause a certificate authentication error. Refer to the caveat CSCte58249 in Release Notes for Cisco NAC Appliance, Version 4.7(2) <http://www.cisco.com/en/US/docs/security/nac/appliance/release_notes/47/472rn.html> for more information. Thanks, Matt Moore Director of Information Technology Dakota Wesleyan University 605-995-2187 P Think Green! From: Cisco Clean Access Users and Administrators [mailto:[email protected]] On Behalf Of Joyce, Todd N Sent: Thursday, September 27, 2012 12:33 PM To: [email protected] Subject: Re: Windows 8 Our Local engineer found out that is close to being released. It will probably be a rules update and a new clean access agent Todd Joyce Network Services Radford University – The Smart Choice [email protected] (540) 831-7777 Knee deep in the water somewhere got the blue sky breeze blowin' wind thru my hair only worry in the world is the tide gonna reach my chair From: Cisco Clean Access Users and Administrators [mailto:[email protected]] On Behalf Of David Pifer Sent: Thursday, September 27, 2012 1:03 PM To: [email protected] Subject: Windows 8 Oct 25 Windows 8 will be here. In our testing the machine can get on the network but throws some errors with the client or ActiveX depending on mode. Any reports on Win 8 Support with CCA? David L. 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