Hi Todd, Could you let me know the compliance module version and Windows 8 edition in your environment?
TAC told me there is a bug that Windows 8 enterprise is not seen by NAC agent properly(CSCub96290 fixed in 4.9.2.7). I also have a Windows 8 Pro but it is showing as Windows 8 RTM in agent report: User: xxxx Operating System: Windows 8 RTM Professional x64 Agent Version: 4.9.1.13 Compliance Module Version: 3.5.2461.2 Agent Type: Windows The user can log in via NAC agent but the report is very confusing.. Thanks! --- Dennis Xu Network Analyst, Computing and Communication Services University of Guelph 5198244120 x 56217 ----- Original Message ----- From: "Todd N Joyce" <[email protected]> To: [email protected] Sent: Monday, December 3, 2012 3:58:05 PM Subject: Re: Windows 8 New client on 4.9.1 is recognizing it as Windows 8 for us Todd Joyce Network Services Radford University – The Smart Choice [email protected] (540) 831-7777 Knee deep in the water somewhere got the blue sky breeze blowin' wind thru my hair only worry in the world is the tide gonna reach my chair -----Original Message----- From: Cisco Clean Access Users and Administrators [mailto:[email protected]] On Behalf Of Dennis Xu Sent: Monday, December 03, 2012 3:14 PM To: [email protected] Subject: Re: Windows 8 The 4.9.1 and 4.9.2 release notes say only support Windows 8 RTM/Pre-release. I tested Windows 8 Enterprise Edition and it is recognized as Windows All. It does recognize the Windows 8 RTM version fine. Do you guys also see this issue? --- Dennis Xu Network Analyst, Computing and Communication Services University of Guelph 5198244120 x 56217 ----- Original Message ----- From: "David Pifer" <[email protected]> To: [email protected] Sent: Thursday, November 15, 2012 10:57:55 AM Subject: Windows 8 Anyone else seeing this? We have Client 4.9.1.13 installed and suddenly our WIN8 machines are popping up the message “Agent User Operating System is no Supported”. Looks like a Windows 8 update and the client are suddenly no liking each other. David L. Pifer Network Engineering Services Assistant Director Indiana State University, Office of Information Technology 210 N. 7th St., Rankin Hall R054, Terre Haute, IN 47809 (812) 237-2923 office (812) 237-4361 fax Indiana State University and the Office of Information Technology would like for you to know: *** This email, and any attachments, thereto, is intended only for use by the addressee(s) named herein and may contain privileged and/or confidential information. If you are not the intended recipient of this email, you are hereby notified that any dissemination, distribution or copying of this email, and any attachments thereto, is strictly prohibited. Personal and Department wireless access points and/or network routers are not permitted on campus network as they can interfere with the functioning of the campus wireless and wired network. If you have questions about how to connect you are encouraged to visit the Computer Support Center or check the OIT web site at http://www.indstate.edu/oit/ or contact the Help Desk at 812-237-2910. *** A full disclosure of ISU and OIT Official Computing Policies and Procedures is available at http://www.indstate.edu/oit/official_docs/compolicy.html ***
