Most CMS analyses draw "lessons learned" from failed or mediocre CMS implementations. This is not surprising -- as we all know, there have been a lot of those to go around...
But I'd like to flip the coin over and examine *successful* CMS projects to try to distill out common factors conducive to a good outcome. In that vein, I would welcome hearing from CMS customers off-list who would be willing to discuss particular WCM projects. By "successful," I mean you, the CMS manager, believe it was a success. Am not interested in vendor case studies. Please just let me know if you'd be open to a follow-up e-mail and/or phone exchange, under suitable non-disclosure terms. Complete results will be shared with all participants, and a summary of the research made available to the public. Many thanks, -------------------------------------------- Tony Byrne Founder, Managing Editor CMSWatch http://www.cmswatch.com Silver Spring, MD USA V: 301-585-7004 [EMAIL PROTECTED] "Content Management Matters" -- http://cms-list.org/ trim your replies for good karma.