FWIW, I tried to rebuild my backstay ram two summers ago and learned the hard 
way, I didn't have the proper tools to do it myself.  I wound up taking the 
thing to a local shop and they finished it for me.  I got a rebuild kit from 
Offshore Spars and followed the detailed instructions that Dennis shared and 
got all the specific seals on the rod and piston but couldn't get the piston 
back into the cylinder.  A new seal jambed on the inside threads of the 
cylinder.   Desperate, I took it to the shop and they looked at it, ordered a 
new $15 seal which took a few days and installed it while I waited, the next 
Saturday.
 
IIRC, the parts were $120 and the guy charged me $50 for ten minutes work.  
Plus, I gave him $20 to look at it.  Not bad.
 
I'd rather use my local shop that has all the tools and ram expertise.  I only 
tried to rebuild it myself that time, because the front office said they 
couldn't get to it for a month and I would have missed a month of sailing.
 
I learned that at my local hydraulics shop, during the week, the women in the 
front office schedule the jobs and everything waits for months.  On Saturday, 
the front office is closed and the workers in the back, are happy to help 
people in distress.
 
Another thought, the O-ring seal at the top of the ram is an easy DIY project 
because that seal lives in the top cap that unscrews from the cylinder.  You 
still have to follow the instructions to work on it, to be safe, but it is a 
simpler job than rebuilding the whole unit which has multiple seals inside.  My 
local shop repaced that seal fifteen years back for $35 and then bench tested 
the unit to #4000 for me, to prove that was the only thing needed.  This time 
around, I thought I should rebuild the whole unit for peace of mind.
 
Tip:  This is the best time of year to check your hydraulic rams and get them 
fixed.  Don't wait, like I did, till Spring.
 
Chuck Scheaffer, Resolute, 1989 C&C 34R, Annapolis
 

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