On 5/29/08 8:01 AM, Jens Alfke said:

>> If it was a show-stopper you filed a bug right?  All you need to do
>> therefore is email [EMAIL PROTECTED] and ask if bug #x is fixed in
>> 10.5.3.  Presto.
>
>In theory that will work. In practice, it's a waste of time for
>everyone to file duplicate bug reports of problems (like this one)
>that are already well-known and have been acknowledged many times on
>this list by developers and Apple engineers.
>
>The underlying problem is that there's no way for a 3rd party
>developer to find the Radar bug number of a problem without filing
>their own duplicate of it and waiting for it to come back marked as a
>dup.
>
>I can also imagine some scalability problems with Apple developer
>support having to manually answer every developer email asking about a
>bug-fix...

Maybe if they start to suffer from those 'scalability problems' they'll
address the root causes (that you outlined nicely). :)

--
____________________________________________________________
Sean McBride, B. Eng                 [EMAIL PROTECTED]
Rogue Research                        www.rogue-research.com
Mac Software Developer              Montréal, Québec, Canada

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