On 10/25/12 10:28 PM, "Martin Hewitson" <martin.hewit...@aei.mpg.de> wrote:

>On Oct 26, 2012, at 6:04 AM, Graham Cox <graham....@bigpond.com> wrote:
>
>> 
>> On 26/10/2012, at 8:24 AM, Jayson Adams <jay...@circusponies.com> wrote:
>> 
>>> The catch is that the lovely folks at the MAS will not actually
>>>approve any app that uses these special entitlements. And helpfully, as
>>>part of their condescending lecture to you, they will refer you to
>>>documentation that makes it sound like you can use special entitlements
>>>if you have a good reason.
>> 
>> 
>> The communication between the MAS staff and developers is absolutely
>>shocking. I would go as far as to say it's the worst I've experienced
>>from Apple since I first had dealings with them in the mid 80s. They
>>come across as arrogant, "jobsworths", pedantic and robotic, with no
>>interest in helping developers solve problems.
>
>Can't agree more. Though it also seems to be somewhat inconsistent. I had
>another app rejected a couple of months ago for different sandbox issues,
>so I asked questions via the resolution center and received useful
>answers. In fact, the conversation went on for a few posts back and
>forth. But in general, the feedback almost feels entirely automated and
>close to useless.
>
>Martin


Martin,

Have you sent feedback via this link? It would be good if your experiences
were relayed to the right people.
https://developer.apple.com/contact/sandboxing/index.php

I found that link on this page:
https://developer.apple.com/devcenter/mac/app-sandbox/

Chuck



>
>> 
>> This may not be the place to make this point, but there are no proper
>>channels available to complain; that is part of the problem. Something
>>needs to be done as it seems to be seriously souring developer
>>relations. I'm certain my own experiences are not an isolated case, but
>>unless we share our experiences about this, the scale of the problem
>>can't be known.
>> 
>> --Graham
>> 
>> 


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