Welcome Reinhard, and thanks for the overview of you and your excellent ambitions.
Reinhard Pötz wrote: <snip/> > > Apart from Cocoon I'm on the way to become a Certified Transactional > Analyst (this has nothing to do with IT as many people believe but > more with psychology), ... <snip/> Then you might also be interested in http://www.why-compete.org/ and Aleader for "Situation Assessment". The "Manual" doc provides background and the "Empathy Index" provides some examples. --David