Job Overview:
Georgetown University Library seeks an experienced and collaborative colleague
to manage the Library’s Ex Libris Alma/Primo VE library services platform.
Reporting to the Head of Library Information Technology, the Systems Librarian
supports the integration of Alma/Primo VE with other platforms used within the
Library, and serves as a leader in designing, implementing, and maintaining
additional tools and platforms for user discovery and management of Library
resources. This position collaborates with key staff members throughout the
Library, the University, and the Washington Research Library Consortium.
Working both independently and as part of a team, the Systems Librarian
develops, implements, and assesses Library tools and services by focusing on
usability, accessibility, sustainability, and performance. The Systems
Librarian provides expertise and works with staff across the Library to develop
programs that automate tasks related to access and discovery.
Responsibilities:
Integrated Library System
Serves as the administrator and main technical lead for the Library’s Ex Libris
Alma/Primo VE Integrated Library System (ILS).
Tests new functionality and system upgrades, and evaluates current utilization
of system modules and workflows to recommend modifications to workflows and
system configurations as needed to increase efficiency.
Troubleshoots problems with the ILS and acts as a liaison between the vendor
and Library staff members to report problems and ensure their resolution.
Coordinates with Library, University, and WRLC departments to manage incoming
data feeds including but not limited to: acquisitions and other data; complex
bibliographic, holdings and item data; patron data.
Acts as the Library’s representative to various local and national user groups.
Consults with end users with regard to system capabilities and functionality,
forwarding requests for system modifications and/or enhancements to the vendor
as appropriate.
Leads the development of policies and procedures as needed to ensure the
efficient operation and management of Library systems.
Gathers and reports statistics and data from Library systems to inform
decision-making related to Library services.
Library Discovery Services
Leads the design, implementation, and maintenance of new tools and services for
user discovery and management of Library resources.
Leads the development of strategies to improve the discovery of Library
collections and services by designing, developing, and implementing solutions
that integrate existing tools with new technologies and approaches to create a
seamless discovery experience for users.
Develops and implements strategies and solutions to improve user experience and
maximize the discovery of Library resources by conducting usability testing and
user-centered design research.
Provides training and creates documentation for internal and external users
related to the Integrated Library System and other Library discovery systems.
Library Systems and Platforms
Supports both hosted and locally-managed systems in support of Library
collections, workflows, and services.
Develops and documents internal processes and procedures that support Library
systems and services.
Assists in the development of new Library systems and services through an
iterative and data-driven process that emphasizes sustainability and end-user
functionality.
Develops scripts or programs that enable automation of routine Library
workflows and tasks and develops enhancements to new and existing Library
applications.
Qualifications:
Master’s in Library or Information Science or equivalent
Practical Experience
Three to five (3-5) years of experience, preferably in an academic library.
Demonstrated experience managing an integrated library system, a content
management system, or other discovery system (experience with Ex Libris
Alma/Primo is preferred).
Experience managing technical projects or initiatives.
Experience developing and/or supporting systems and strategies for automated
library workflows.
Familiarity with user-centered design to support usability testing of Library
systems and services.
Technical Qualifications
Firm understanding of current metadata and cataloging standards and processes.
Familiarity with library technology standards and protocols such as FRBR,
Z39.50, OAI/PHM, RDA.
Familiarity with XML and XSLT.
Familiarity with EZproxy as well as remote access and authentication workflows.
Experience with scripting or programming to automate tasks.
Other Skills
Excellent oral and written communication skills.
Strong analytical and problem-solving skills.
Ability to effectively communicate technical issues and solutions to a diverse
set of stakeholders.
Commitment to fostering an equitable and inclusive workplace, and the ability
to work effectively with a diverse faculty, students, and staff.
Environment:
The Georgetown University Library is an agile organization located in the
nation’s capital, committed to advancing Georgetown University’s global
leadership in academics and research, while also addressing the requirements of
the changing landscape of higher education and the evolving nature of scholarly
communication. By providing preeminent services, collections and spaces, the
Library contributes to the creation, dissemination and preservation of
knowledge, as well as the transformation of learning and research.
The Library is committed to recruiting and retaining a diverse staff dedicated
to excellence in service, continuous learning, and leadership within the
library profession. With diversity as one of its core values, the Library not
only seeks to actively recruit and retain a diverse workforce, but also ensures
the acquisition of a diverse collection of materials and a climate of openness
and respect for all traditions, cultures, and ideas.
The Library actively promotes its values - lifelong learning, collaboration,
leadership, quality, integrity, and diversity - in its daily tasks. Whenever
possible, the Library offers flexible work schedules and telework options, and
supports continuous learning opportunities in order to achieve the highest
quality of service that can be offered.
The University offers a comprehensive benefit package which includes health
insurance, tuition benefits for employees and their children, retirement
benefits, as well as flexible work schedules and telework options.
Please note that COVID-19 has reshaped the way interviews and work locations
will be managed at this time. The safety and well-being of our colleagues and
applicants is our first priority. The Georgetown University Library
anticipates conducting all interviews virtually. Due to the COVID-19
pandemic, and the University’s need to limit the number of on-campus employees,
the successful applicant may be asked to perform their job remotely for a
limited period of time until the University can permit more employees to work
on campus.
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