Very interesting conversation as we are currently in the process of conducting 
usability testing on our website, and teens were tasked with finding an article 
on a current event. Almost unanimously, they had no idea where to go. Those who 
did navigate to the current events section under "Research" only clicked on the 
one database that used the word "articles" in the description, even though 
Opposing Viewpoints is front and center on the page and (to a librarian) the 
best database for the job. So whatever terminology we use, we will make sure it 
is obvious that articles can be found there.

Lennis B. Sullivan
Digital Services Librarian
Virginia Beach Public Library
lbsul...@vbgov.com 
(757)385-0145

-----Original Message-----
From: Code for Libraries [mailto:CODE4LIB@LISTSERV.ND.EDU] On Behalf Of Erik 
Sandall
Sent: Wednesday, March 18, 2015 12:34 PM
To: CODE4LIB@LISTSERV.ND.EDU
Subject: Re: [CODE4LIB] talking about "digital collections" vs "electronic 
resources"

Most patrons won't understand the meanings of "digital collections" and 
"electronic resources". We should use terminology that they would use. 
My brain is a fog this morning so I don't have any brilliant suggestions at the 
moment. There is likely to be UX-type research about this in the current 
literature. "Databases" is probably better, for example. 
"Articles" is probably even better than "databases".

For what it's worth...

/Erik

--
Erik Sandall, MLIS
Electronic Services Librarian & Webmaster Mechanics' Institute
57 Post Street
San Francisco, CA 94104
415-393-0111
esand...@milibrary.org


On 3/18/2015 9:25 AM, Matt Sherman wrote:
> I haven't done any testing on that, but your understanding it the 
> conventional on in the field.
>
> On Wed, Mar 18, 2015 at 12:22 PM, Derek Merleaux 
> <derek.merle...@gmail.com>
> wrote:
>
>> I've always been inclined to use "digital collections" to talk about 
>> a collection of things that have been digitized or perhaps including 
>> born digital things that are part of a "collection" in an archival sort of 
>> way.
>> I prefer the term "electronic resources" for the databases and other 
>> things...
>> -Derek
>>
>> On Wed, Mar 18, 2015 at 12:04 PM, Jenn C <jen...@gmail.com> wrote:
>>
>>> Hi-
>>>
>>> We're having a discussion about some web site labeling and 
>>> navigation. We have a list of "digital collections" which are 
>>> collections that contain items we've digitized. There was concern 
>>> expressed that we have something labeled "digital collections" 
>>> patrons might think that includes databases and other items.
>>>
>>> Has anyone done user testing around this or have any 
>>> experience/ideas
>> about
>>> how to handle the difference between these?
>>>
>>> Thanks!
>>> jenn
>>>
>>

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