[GitHub] [cloudstack] xuanyuanaosheng opened a new issue, #6826: The System VMs Agent state is not Up after upgrade to CloudStack 4.17.1.0

Thu, 13 Oct 2022 01:57:06 -0700 


xuanyuanaosheng opened a new issue, #6826:
URL: https://github.com/apache/cloudstack/issues/6826

   #### ISSUE TYPE
   
    * Other
   
   #### COMPONENT NAME
   * System VMs
   
   ##### CLOUDSTACK VERSION
   * CloudStack 4.17.1.0
   
   
   ##### OS / ENVIRONMENT
   ```
   # rpm -qa | grep cloudstack
   cloudstack-management-4.17.1.0-1.el7.x86_64
   cloudstack-common-4.17.1.0-1.el7.x86_64
   
   # rpm -qa | grep cloudstack
   cloudstack-agent-4.17.1.0-shapeblue0.el8.x86_64
   cloudstack-common-4.17.1.0-shapeblue0.el8.x86_64
   
   # cat /etc/os-release 
   NAME="Oracle Linux Server"
   VERSION="8.3"
   ID="ol"
   ID_LIKE="fedora"
   VARIANT="Server"
   VARIANT_ID="server"
   VERSION_ID="8.3"
   PLATFORM_ID="platform:el8"
   PRETTY_NAME="Oracle Linux Server 8.3"
   ```
   
   ##### SUMMARY
   The System VMs Agent state is not Up after upgrade to CloudStack 4.17.1.0
   
   
   ##### STEPS TO REPRODUCE
   we using the doc as below:
   [upgrade the cloudstack 
](http://docs.cloudstack.apache.org/en/latest/upgrading/upgrade/upgrade-4.15.html)
   
   ##### EXPECTED RESULTS
   The  System VMs Agent state is OK.
   
   ##### ACTUAL RESULTS
   The  System VMs Agent state is not OK.
   
![image](https://user-images.githubusercontent.com/4197714/195544169-2e3ea120-1beb-4530-ab36-2290d7a72bc5.png)
   
   ---
   There is no valid log error message in the log file. I have test all the 
connection:
   
   The cloudstack manager node ip: 10.25.2.173
   
   The agent host node ip: 10.26.246.10
   
   The KVM vm instance IP:
   - 10.26.18.78 (VLAN1)
   - 10.26.15.68 (VLAN2)
   
![image](https://user-images.githubusercontent.com/4197714/195549225-37744e68-b0e2-4e52-890f-6acaeb1dd61b.png)
   
   
   The virtual routes ip: 
   -  r-25938-VM: 10.26.18.31 (VLAN1)
   -  r-25932-VM: 10.26.15.31 (VLAN2)
   
![image](https://user-images.githubusercontent.com/4197714/195544950-a237d38b-da95-45bd-b98a-cbe0e86f4c3d.png)
   
   The system vm ip:
   
![image](https://user-images.githubusercontent.com/4197714/195547539-27e1089d-f7d6-4289-b468-d44ee6fb9e75.png)
   
   The system vm can ping all the ip address:
   
   
![image](https://user-images.githubusercontent.com/4197714/195548716-5baf434f-7ed6-4763-b605-21e5e5207dec.png)
   
   The manager node can ping all the address:
   
   
![image](https://user-images.githubusercontent.com/4197714/195550536-16673d4c-328e-4b7e-937a-84606d1c02c4.png)
   
   But I don't know why the System VMs Agent state is not Up,  Can you give 
some suggestions on how to troubleshoot this problem?  If you need more 
information, please ask. 
   


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