Jonathon Suggs wrote:
IRC is great for technical people to ask quick little questions
without "spamming the list". However, IRC is not an option for those
less-technical. Basically, if they can't get the information they are
looking for using their browser and ONLY their browser, then they will
NOT find what they are looking for...
IRC and mailing lists have their uses, but so do forums. I honestly
don't understand the resistance to the idea of a forum. Other than
people being so closed minded and elitist that they can't understand
how people are soo stupid not to have know the answer to the question
already.
So if anything, hopefully those people (who are the people who give
FOSS a bad rep) will stick to IRC and mailing lists, and people that
can actually perform social interaction can help people out in the
forums.
I will again apologize for the social interaction comment. It did not
come across as I meant it (especially after re-reading my own post).
But the fact remains that we must be conscious of the less technical
users. I personally do not feel that mailing lists and IRC are
sufficient to provide a broader audience with the information that they
will be looking for. If you think that the spamming of the lists, and
improper "netiquette" is bad now, just wait till the userbase is more
diluted (meant in a positive way) with non-technical people. Will
simply having a forum "solve" the problem...obviously no. However, it
will be a LOT more user friendly, and that in itself could be a deal
breaker for some.
Sorry if I offended,
Jonathon
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