Sean: I've decided I'm just going to swallow the charge - applied by Customs to the value of the kit as declared on the waybill. It's not right for me to give you extra stress at this time, nor do I want extra stress arguing about it with everyone. Sorry for the blip! My shipment is to be redelivered Tuesday 07AUG. Thanks, David.
________________________________ From: Sean Moss-Pultz [mailto:[EMAIL PROTECTED] Sent: Fri 03/08/2007 14:29 To: David Prior Cc: [EMAIL PROTECTED]; community@lists.openmoko.org Subject: Re: Import Duty - I have refused my delivery. On 08/03/2007 [EMAIL PROTECTED] wrote: [snip] > the US all the time, I do know what to expect when I import. > > Importation of computer devices and peripherals to the EU is indeed > both VAT and import duty exempt - it appears that the description of > the goods, compounded with the value statement, has led to this > issue. It is indeed OpenMoko's error in not understanding the rules > and I hold them responsible for not disclosing that fact. David, I'm sorry for your troubles. We are doing our best to get these devices to everyone as fast and (under the current circumstances) as cheap as we can. I can assure you that the harmonized code is correct on the invoice. Also, these are standard UPS Worldship invoices, so I'm really at a loss as to what we did wrong. Please let me know what exactly what our mistake was and I will personally make sure this is fixed. We're committed to getting these kind of issues resolved so phase 2 can be a really smooth experience for everyone. So I really need your help here. -Sean This email and any files attached are intended for the addressee and may contain information of a confidential nature. If you are not the intended recipient, be aware that this email was sent to you in error and you should not disclose, distribute, print, copy or make other use of this email or its attachments. Such actions, in fact, may be unlawful. In compliance with the various Regulations and Acts, General Dynamics United Kingdom Limited reserves the right to monitor (and examine for viruses) all emails and email attachments, both inbound and outbound. Email communications and their attachments may not be secure or error- or virus-free and the company does not accept liability or responsibility for such matters or the consequences thereof. General Dynamics United Kingdom Limited, Registered Office: 100 New Bridge Street, London EC4V 6JA. Registered in England and Wales No: 1911653.
_______________________________________________ OpenMoko community mailing list community@lists.openmoko.org http://lists.openmoko.org/mailman/listinfo/community