Hi Michael, If the whitelist is no checked it is because the email sender or recipient is most likely not who you think it is. We would need the entries from a DEBUG log to verify what the problem may be.
As for your feature the log does reference the .junkmail file being checked. You would need to run in DEBUG mode. An example would be: 912 06/17/2014 00:02:32.265 40648498 Autowhitelist check 913 06/17/2014 00:02:32.265 40648498 Domain Trusted Sender check 914 06/17/2014 00:02:32.265 40648498 User Trusted Sender check 915 06/17/2014 00:02:32.265 40648498 Domain name = receivingdomain.com, User name = crawford. 916 06/17/2014 00:02:32.265 40648498 1 Tried C:\SMARTERMAIL\Declude\ receivingdomain.com \crawford.junkmail: 0. 917 06/17/2014 00:02:32.265 40648498 2 Tried C:\SMARTERMAIL\Declude\ receivingdomain.com \$default$.junkmail: 4629d0. 918 06/17/2014 00:02:32.265 40648498 Final C:\SMARTERMAIL\Declude\ receivingdomain.com \$default$.junkmail: 4629d0. 919 06/17/2014 00:02:32.265 40648498 Using [incoming] CFG file C:\SMARTERMAIL\Declude\receivingdomain.com \$default$.junkmail. David Barker Mail’s Best Friend Email : [email protected] Web : www.mailsbestfriend.com Office : 1.866.919.2075 -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Michael Cummins Sent: Tuesday, June 17, 2014 2:07 PM To: [email protected] Subject: [MBF] Whitelist not invoked Our per-domain whitelisting generally works. I have an example recently however, after reviewing the SpamXXXX.log, the whitelist is not mentioned. I assume that it was not checked. Are there any circumstances in which the whitelist would NOT be checked? We run into this from time to time. Nice feature: it would be great if the SpamXXX.log could reference the .junkmail file it is using when processing a message, much as it does the various filters, etc. - Michael Cummins ############################################################# This message is sent to you because you are subscribed to the mailing list <[email protected]>. To unsubscribe, E-mail to: <[email protected]> To switch to the DIGEST mode, E-mail to <[email protected]> To switch to the INDEX mode, E-mail to <[email protected]> Send administrative queries to <[email protected]> ############################################################# This message is sent to you because you are subscribed to the mailing list <[email protected]>. To unsubscribe, E-mail to: <[email protected]> To switch to the DIGEST mode, E-mail to <[email protected]> To switch to the INDEX mode, E-mail to <[email protected]> Send administrative queries to <[email protected]>
