Can you provide a snippet of those logs? Be sure to redact any sensitive info
Sincerely, Randy A. From: community@mailsbestfriend.com [mailto:community@mailsbestfriend.com] On Behalf Of Daniel Ivey Sent: Wednesday, August 19, 2015 9:53 AM To: community@mailsbestfriend.com Subject: [MBF] Re: receiving issue When I check the imail sys log, I see where the message is accepted to one domain (xyz.com) but not the other domain (abc.com). The messages are then delivered to xyz.com but not abc.com. The messages are coming from a third party server but do have an abc.com from address. Daniel -----Original Message----- From: Randy Armbrecht [mailto:ra...@globalweb.us] Sent: Monday, August 17, 2015 5:27 PM To: community@mailsbestfriend.com <mailto:community@mailsbestfriend.com> Subject: [MBF] Re: receiving issue Look at the imail sys logfile. And it won't hurt to have both running Randy A. Sent from my mobile device. Please excuse any brevity or misspellings -------- Original message -------- From: Daniel Ivey <d...@gcrcompany.com <mailto:d...@gcrcompany.com> > Date: 08/17/2015 4:53 PM (GMT-05:00) To: community@mailsbestfriend.com <mailto:community@mailsbestfriend.com> Subject: [MBF] Re: receiving issue Which IMAIL log do I need to turn on, POP3 or SMTP or will it hurt to have them both on? -----Original Message----- From: Randy Armbrecht [mailto:ra...@globalweb.us] Sent: Monday, August 17, 2015 3:39 PM To: community@mailsbestfriend.com <mailto:community@mailsbestfriend.com> Subject: [MBF] Re: receiving issue What do the IMAIL logs (not delude logs) show as far as the movement/processing of the message thru the system? Normally the IMAIL logs will show message coming in, then going to declude, then coming back to IMAIL for delivery completion Randy A. Sent from my mobile device. Please excuse any brevity or misspellings -------- Original message -------- From: Daniel Ivey <d...@gcrcompany.com <mailto:d...@gcrcompany.com> > Date: 08/17/2015 3:27 PM (GMT-05:00) To: community@mailsbestfriend.com <mailto:community@mailsbestfriend.com> Subject: [MBF] Re: receiving issue When I turn on DEBUG for the Declude logs, I see where the message is scanned by Declude for one domain, but not the domain that needs to receive the email. Daniel -----Original Message----- From: Randy Armbrecht [mailto:ra...@globalweb.us] Sent: Monday, August 17, 2015 11:18 AM To: community@mailsbestfriend.com <mailto:community@mailsbestfriend.com> Subject: [MBF] Re: receiving issue What do the imail logs say? Randy A. Sent from my mobile device. Please excuse any brevity or misspellings -------- Original message -------- From: Daniel Ivey <d...@gcrcompany.com <mailto:d...@gcrcompany.com> > Date: 08/17/2015 10:50 AM (GMT-05:00) To: community@mailsbestfriend.com <mailto:community@mailsbestfriend.com> Subject: [MBF] receiving issue Greetings, I have an odd issue with one domain on my Imail server. We are running Declude with integrated Message Sniffer on Imail 8.22. All of a sudden, an automated form from a website will not go to any email account on a specific domain on the server. If I have the emails directed to an account with a different domain name on the same server, the emails are delivered. When I check the headers, I am not seeing where the email is failing any tests in Declude. I have tried whitelisting the "From" email address and that did not resolve the issue for the domain either. The only differences in the two domains is that the domain with the issue has a static IP address and some custom filtering setup so that their SPAM emails go to a SPAM folder rather than be deleted. If anyone has any suggestions of things to check next, I certainly would appreciate it. Thanks, Daniel ############################################################# This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to To switch to the INDEX mode, E-mail to Send administrative queries to
