Ah it was an HP Support ticket.. (You didn't mention that). the answer is obviously then a very very very VERY..bad spam message ;)
From: community@mailsbestfriend.com [mailto:community@mailsbestfriend.com] On Behalf Of Tina Cline Sent: Thursday, April 21, 2016 3:45 PM To: community@mailsbestfriend.com Subject: [MBF] Re: Filter flub? I sent Linda a copy of my Global.cfg just in case, but I will chalk it up as wonky. The email in question was from HP support and they love to put the case# in the subject which reads as spammy as well as different languages in the body, so it is bound to fail some filters, but not like this. I have never seen it before and hopefully not again.at least to "legit" email. Thanks for being here! Tina Cline 270net Technologies IT Support Specialist Phone: 301.663.6000 x200 From: community@mailsbestfriend.com <mailto:community@mailsbestfriend.com> [mailto:community@mailsbestfriend.com] On Behalf Of David Barker | Mail's Best Friend | 1-866-919-2075 Sent: Thursday, April 21, 2016 4:32 PM To: community@mailsbestfriend.com <mailto:community@mailsbestfriend.com> Subject: [MBF] Re: Filter flub? HI Tina, In 12 years I have only seen this once before. This was a very very very VERY..bad spam message or under very specific and unknown circumstances this mathematical anomaly occurs. Sorry can't be more helpful but it is exactly that. A glitch in the matrix. David From: community@mailsbestfriend.com <mailto:community@mailsbestfriend.com> [mailto:community@mailsbestfriend.com] On Behalf Of Tina Cline Sent: Thursday, April 21, 2016 3:13 PM To: community@mailsbestfriend.com <mailto:community@mailsbestfriend.com> Subject: [MBF] Filter flub? We had an email get deleted because declude gave the score of: 1,601,332,592 How does that happen?? It looks like it gave the score for FROMNOMATCH which we have set up as: FROMNOMATCH FROMNOMATCH X X 2 0 How does that happen? I have not found it doing this before and there have been no recent changes to the global.cfg. 04/19/2016 13:05:37.749 165748725 Tests failed [weight=1601332592]: CATCHALLMAILS=IGNORE[0] IPNOTINMX=IGNORE[0] SPFPASS=IGNORE[0] SUBCHARS-55=IGNORE[1] SUBCHARS-60=IGNORE[1] SUBCHARS-65=IGNORE[1] FROMNOMATCH=IGNORE[1601332583] FILTER-SPAM=IGNORE[1] FILTER-SUBJECT=IGNORE[4] PRE-TESTED=IGNORE[1] WEIGHT10=WARN[10] WEIGHT14=WARN[14] WEIGHT20=WARN[20] WEIGHT30=DELETE[30] Tina Cline 270net Technologies - IT Support Specialist Phone: 301.663.6000 x200 Fax: 301.663.4410 www.270net.com "Internet Technology for Business and Government"