Thanks all - and I do agree with David (HP Support = Spam)  Joke!
I love making being the anomaly!


Tina Cline



From: community@mailsbestfriend.com [mailto:community@mailsbestfriend.com] On 
Behalf Of Linda Pagillo
Sent: Thursday, April 21, 2016 5:05 PM
To: community@mailsbestfriend.com
Subject: [MBF] Re: Filter flub?

Hee hee! David is a funny guy as you all can see :P I agree... this is indeed 
some kind of strange glitch. Tina, your global looks just fine.

Linda Pagillo
Mail's Best Friend
Email: 
linda.pagi...@mailsbestfriend.com<mailto:linda.pagi...@mailsbestfriend.com>
Web: www.mailsbestfriend.com<http://www.mailsbestfriend.com/>
Office: 703.988.3606

[cid:image001.jpg@01D19C78.BC29F550]

From: community@mailsbestfriend.com<mailto:community@mailsbestfriend.com> 
[mailto:community@mailsbestfriend.com] On Behalf Of David Barker | Mail's Best 
Friend | 1-866-919-2075
Sent: Thursday, April 21, 2016 4:00 PM
To: community@mailsbestfriend.com<mailto:community@mailsbestfriend.com>
Subject: [MBF] Re: Filter flub?

Ah it was an HP Support ticket.... (You didn't mention that)... the answer is 
obviously then a very very very VERY....bad spam message ;)

From: community@mailsbestfriend.com<mailto:community@mailsbestfriend.com> 
[mailto:community@mailsbestfriend.com] On Behalf Of Tina Cline
Sent: Thursday, April 21, 2016 3:45 PM
To: community@mailsbestfriend.com<mailto:community@mailsbestfriend.com>
Subject: [MBF] Re: Filter flub?

I sent Linda a copy of my Global.cfg just in case, but I will chalk it up as 
wonky.  The email in question was from HP support and they love to put the 
case# in the subject which reads as spammy as well as different languages in 
the body, so it is bound to fail some filters, but not like this.
I have never seen it before and hopefully not again...at least to "legit" email.
Thanks for being here!

Tina Cline
270net Technologies
IT Support Specialist
Phone: 301.663.6000 x200

From: community@mailsbestfriend.com<mailto:community@mailsbestfriend.com> 
[mailto:community@mailsbestfriend.com] On Behalf Of David Barker | Mail's Best 
Friend | 1-866-919-2075
Sent: Thursday, April 21, 2016 4:32 PM
To: community@mailsbestfriend.com<mailto:community@mailsbestfriend.com>
Subject: [MBF] Re: Filter flub?

HI Tina,

In 12 years I have only seen this once before.  This was a very very very 
VERY....bad spam message or under very specific and unknown circumstances this 
mathematical anomaly occurs.

Sorry can't be more helpful but it is exactly that. A glitch in the matrix.

David

From: community@mailsbestfriend.com<mailto:community@mailsbestfriend.com> 
[mailto:community@mailsbestfriend.com] On Behalf Of Tina Cline
Sent: Thursday, April 21, 2016 3:13 PM
To: community@mailsbestfriend.com<mailto:community@mailsbestfriend.com>
Subject: [MBF] Filter flub?

We had an email get deleted because declude gave the score of: 1,601,332,592    
How does that happen??  It looks like it gave the score for FROMNOMATCH which 
we have set up as:
FROMNOMATCH             FROMNOMATCH             X             X             2   
           0

How does that happen?  I have not found it doing this before and there have 
been no recent changes to the global.cfg.

04/19/2016 13:05:37.749 165748725 Tests failed [weight=1601332592]: 
CATCHALLMAILS=IGNORE[0] IPNOTINMX=IGNORE[0] SPFPASS=IGNORE[0] 
SUBCHARS-55=IGNORE[1] SUBCHARS-60=IGNORE[1] SUBCHARS-65=IGNORE[1] 
FROMNOMATCH=IGNORE[1601332583] FILTER-SPAM=IGNORE[1] FILTER-SUBJECT=IGNORE[4] 
PRE-TESTED=IGNORE[1] WEIGHT10=WARN[10] WEIGHT14=WARN[14] WEIGHT20=WARN[20] 
WEIGHT30=DELETE[30]


Tina Cline
270net Technologies - IT Support Specialist
Phone: 301.663.6000 x200
Fax: 301.663.4410
www.270net.com
"Internet Technology for Business and Government"

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