I used to do that sort of work.
I think you did the right thing charging her just $25.
Consider it the cost of developing a new good customer.
Bart
----- Original Message -----
From: <[EMAIL PROTECTED]>
To: <COMPUTERGUYS-L@LISTSERV.AOL.COM>
Sent: Monday, May 07, 2007 10:11 PM
Subject: [CGUYS] What should one charge?
I got a call today from a sometime client. A Mac user, fwiw. She couldn't
get
her computer to turn on, having had to "force quit" something yesterday.
Since I couldn't understand her explanation of her difficulty, I arranged
to go
over and take a look at the machine.
Client has a very nice eMac running System 10.4.8. When I got there, the
computer was turned off. I asked how it was turned on, and she tapped the
mouse a
couple of times. I said: That's nice. You can do that when the computer is
'sleeping.' But it's obviously turned off right now. (She must have done a
"shut
down" instead of a "force quit" yesterday.) Client had no idea of what I
was
saying. I had never had to turn this machine on before, so it took a
couple of
minutes to find the "on" switch. It's on the right side of the machine (as
you
face the screen), and just behind and below the wire connections. I
touched
the "on" switch, and the computer turned on.
So -- what does one charge for turning a client's machine "on"?
I did a couple of other housecleaning things. Added a couple of bookmarks.
Was there about 1/2 hour. I charged a mere $25. She thought it was a
bargain. I
thought it was a joke, but I had to charge something.
I would be curious to hear from others though.
Mical Wilmoth Carton
[EMAIL PROTECTED]
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