A friend up in Baltimore went through the same transition with Comcast
this year regarding the same requests you address. Everytime Comcast
came in to work on the system, another problem was created, especially
with the ADT system. ADT came out and once they saw what was done,
charged $130 for the service call and never could fix the the problem
Comcast created. After several visits, and many delays, Comcast was able
to get everything working but it was a long haul. As I recall, each
additional service (ADT), was an additional charge. I can't comment on
the quality of the phone service they now have but be very careful going
into it to make sure they can do (and are competent enough), what they
say they will do.
Richard P.
Michel Lowe wrote:
I'm spending about $95/month for Comcast's digital silver package (most
digital channels, HDTV plus HBO). My phone bill from Vz is about $130/mo
which includes two POTS lines (one carries the DSL), Internet, and long
distance. The Comcast sales rep compared my current Comcast service and
quoted me a bundled price for my current cable package plus a voice line
plus Internet for $150/month. The difference is $75/month plus some
one-time set up fees for the Internet and phone.
My big concern is putting my voice comm over Comcast's Internet service.
I've NEVER picked up the Vz phone and not gotten dial tone. How does that
compare to Comcast's service? I assume the voice quality is at least as
good as Verizon's. Also, can you use a FAX machine with Comcast? What
about a home burglar alarm like ADT and Brinks that "call" a central
monitoring site?
Thanks,
-Mike
__________________
Michel David Lowe
Purcellville, VA
-----Original Message-----
From: Computer Guys Announcements and Discussion List
[mailto:[EMAIL PROTECTED] On Behalf Of gerald
Sent: Tuesday, September 11, 2007 8:34 AM
To: COMPUTERGUYS-L@LISTSERV.AOL.COM
Subject: Re: [CGUYS] Comcast Triple Play
$75 a year, or $75 a month? does not the $99 have a time limit, and does
it provide more than basic cable? HD and digital channels extra?
I get a lot of attitude from Comcast. I have about $60 of video cable
services, and I cannot get a hard copy from Comcast as to what I have.
I also have comcast internet service. it is just fine. a steady 8m
download, and .7 upload.
my total comcast bill runs $130/mo.
I am unable to navigate their website to find most anything. all I get
are popup comcast commercials that cannot be adblocked.
tg
At 08:21 PM 9/10/2007, you wrote:
I've had Comcast for video and am generally happy with it. I've also
been a
loyal Verizon customer using them for both voice and DSL. Does anyone on
the list have any experience with Comcast's Triple Play - voice, video
and
Internet bundle? I've been pricing the triple play and it looks like I
can
keep my existing cable service level and still save at least $75 by going
with the Comcast bundle and dropping Verizon completely (I'll keep my Vz
cell phone because of a long contract). Any experience good or bad with
Comcast's voice? I'm in Loudoun County so local recommendations would be
especially helpful.
Thanks,
-Mike
__________________
Michel David Lowe
Purcellville, VA
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