Your organization defines the director position differently than I am
familiar with then - I have not seen too many directors in any type
of day to day role - they have tended to be planners not implementers.
At that lower level, yes I would expect them to be more accessible.
Matthew
On Dec 14, 2007, at 11:15 AM, David Turk wrote:
You aren't required to pick up the phone if I call you. But, if I
telephone you & leave a voicemail asking a question, professional
etiquette requires some type of response, whether it's "I'm sorry,
I can't help you," or "I'm not the person you need to be
contacting. Contact ..."
Where I work, both the Director & his assistant are responsible for
meeting staff needs on a day-to-day basis, as I understand it from
my supervisor.
David Turk
-----Original Message-----
From: Computer Guys Announcements and Discussion List
[mailto:[EMAIL PROTECTED] On Behalf Of Matthew Taylor
Sent: Friday, December 14, 2007 10:52 AM
To: COMPUTERGUYS-L@LISTSERV.AOL.COM
Subject: Re: [CGUYS] IT Managers
Many, if not most, IT folks are eclectic people. Most office workers
are not. IT folks often do not have anything other than work in
common with the rest of the staff. They get tired of small talk
about sports, American Idol, whatever really quickly, and do not seek
non-work interactions with the staff.
IT folks are not anti-social - go to any social event that attracts
eclectic folks and you will find IT folks out and about and getting
along just fine with other IT folks, artists, artisans, musicians,
alternative lifestyle folks, etc. Many IT folks are these things
outside of work.
As for the email question - why were you emailing the director when
he has an assistant? Is that not what the assistant is for, at least
in part? Often the IT director's job is to think about the future,
not day to day operations, and certainly not concerns of individual
users with a keyboard - chair interface problem.
As an aside, I reject absolutely that sending someone an email
obligates a reply. If you telephone me am I obligated to answer the
phone?
On Dec 14, 2007, at 10:09 AM, David Turk wrote:
The thing I don't get is why some IT people are anti-social. We've
had 5 IT directors & assistants since I've been here, & only one
went out of his way to interact with the staff. The last IT
director was so invisible, I gave up contacting him, & went through
his assistant, who at least had the decency to reply to my emails.
This is a big issue with me; if I ask someone a question in an
email, & they never answer me, to me that's the equivalent of me
standing right next to them, asking a question, & them totally
ignoring me.
Through past IT non-involvement, I've had to acquire quite a few IT
skills myself, & consequently don't need IT assistance often (in
part because of all of you on this listserv). Yet, I enjoy working
with the staff, so I don't think working with computers all day
alone can make one anti-social. I'm sure there are lots of
friendly, cooperative IT people out there; I just haven't seen them.
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