Adobe wont cause this.
Some free utilities can. If they are loading some sort of driver
that either emulates or replaces the Optical driver.
Also some universities load their own programs in order for students
to get onto the net.
It can also happen if it is failing as it is trying to read the CDrom
and has problems communicating with it.
Stewart
At 06:32 PM 8/27/2008, you wrote:
Thanks for the speedy reply. I've emailed daughter to ask about her
installing any new programs.
Is it possible that a program can cause a problem with the optical
drive on one computer but not on another?
The last program installed on daughter's computer that Dad paid for
is Adobe Photoshop Elements 8, and that was nearly a year ago. It
is also on my computer with no problem. If any other program was
installed by me, can't remember, it would have been some free utility.
Daughter is studying art & photography.
Thing is, I don't know for sure that the optical drive vanished just
after the move to university. I'm guessing daughter might not use
the drive often so that it might have failed before the move.
Second question: If the optical drive itself failed (therefore
needs replacement), would Device Manager give the "Code 39" error?
Rev. Stewart A. Marshall
mailto:[EMAIL PROTECTED]
Prince of Peace www.princeofpeaceozark.org
Ozark, AL SL 82
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